Offer summary

Qualifications:

High school diploma or equivalent required., Proven experience in customer service or related field., Strong communication and problem-solving skills., Familiarity with CRM systems and practices..

Key responsibilities:

Respond to customer inquiries via phone, email, and chat.

Resolve customer complaints and issues in a timely manner.

Maintain accurate records of customer interactions and transactions.

Collaborate with team members to improve customer service processes.

Hard Rock Digital is building the future of online sports betting and interactive gaming. We’re turning up the volume on sports betting in a bold new way. Known the world over for our famous cafes, casinos, hotels, and rock memorabilia collection, our newest venture takes the same Hard Rock ethos and brings it to the newly expanding online sports betting industry here in the USA. Headquartered in Hollywood, Florida, with offices in New Jersey and Texas, we are a fast-paced team dedicated to building an unrivaled betting experience for millions of sports fans everywhere.

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