Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong knowledge of BisTrack software and technical support experience., Excellent problem-solving skills and attention to detail., Ability to communicate effectively with clients and team members..

Key responsibilities:

Provide technical support and training for BisTrack software users.

Assist clients in troubleshooting and resolving software issues.

Collaborate with the development team to improve application functionality.

Prepare and deliver reports on software performance and user feedback.

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.

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