Offer summary

Qualifications:

High school diploma or equivalent required., Strong communication and interpersonal skills., Experience in customer service or related field preferred., Proficiency in using customer relationship management (CRM) software..

Key responsibilities:

Assist customers with inquiries and resolve issues promptly.

Provide product information and support to enhance customer satisfaction.

Document customer interactions and feedback for quality assurance.

Collaborate with team members to improve service processes.

Homecare Homebase is the #1 software solution for home-based care. Our customized solutions streamline everything from scheduling, mapping and routing to billing, compliance and revenue cycle management. We’re leading the way in a dynamic new era of home-based care. Our software helps agencies deliver compassionate, quality care with extraordinary insight, data and solutions to boost patient and caregiver satisfaction. Our continuous innovation drives exceptional care for millions of people around the country. Everything we do is designed to streamline processes and give caregivers the one thing they value most: More time with the patients who need them.

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