Junior Technical Support Specialist

Remote: 
Full Remote
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Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field preferred., Strong problem-solving skills and attention to detail., Familiarity with technical support tools and software., Excellent communication skills, both verbal and written..

Key responsibilities:

  • Provide technical support to clients via phone, email, and chat.
  • Troubleshoot and resolve hardware and software issues.
  • Document support interactions and maintain accurate records.
  • Collaborate with senior support staff to improve service delivery.

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51 - 200 Employees
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