Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong problem-solving skills and technical knowledge., Experience with customer support and troubleshooting., Excellent communication skills, both verbal and written..

Key responsibilities:

Provide technical support to clients via phone, email, and chat.

Diagnose and resolve technical issues in a timely manner.

Document support interactions and maintain accurate records.

Collaborate with other teams to improve product functionality.

Welcome to myneva Group GmbH – a leading European software provider in the social care sector. Specializing in solutions for Elderly, Disabled, Youth, and Social Care, we are dedicated to innovation and excellence. Our team of over 360 employees across Europe supports 6,300 customers, impacting the lives of more than 1,500,000 clients cared for by 500,000 caregivers using our software.

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