Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Strong communication and interpersonal skills., Experience in customer service or account management is a plus., Ability to analyze customer feedback and data to improve service..

Key responsibilities:

Manage customer relationships and ensure satisfaction.

Assist customers with onboarding and product usage.

Collaborate with sales and support teams to address customer needs.

Provide regular reports on customer success metrics and feedback.

RateBoard | Revenue Management made easy! | Automated price optimization for Hotels & Resorts of all sizes! Increase your hotel revenue through better price decisions! A fantastical easy system to optimize hotel rates!💰💰💰 RateBoard is a revolutionary system for rate suggestions. It automizes and integrates time-consuming processes like forecasting, pricing and rate maintenance of hotels, resorts & apartment houses, simplified. Within the stable price algorithm, the following data is taken into consideration: historical and actual booking situation, competitors, market demand, guest reviews, events and holidays. Since 2020 RateBoard is a part of the international Zucchetti Group, which is one of the largest software companies in Europe. Information about data protection and legal matters: https://www.rateboard.io/de/privacy-policy RateBoard GmbH Fallmerayerstr. 6 6020 Innsbruck Austria info@rateboard.io T: +43 512 387 052 Managing Directors: Matthias Trenkwalder, Simon Falkensteiner Ust-ID ATU69694119

Required profile