HR Operations Specialist

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What You'll Do

The HR Operations Specialist supports Mapbox employees by developing and maintaining HR Operations processes and programs. We are seeking an enthusiastic, analytical individual with a creative mind and desire to learn. The role will provide support to employees within the European regions and work closely with all of our HR, Finance, and IT teams. 

Responsibilities:

• Frontline HR contact for the lifecycle of employee needs

• Employee lifecycle includes new hire onboarding, from paperwork to facilitating sessions, through employee questions and updates, and employee offboarding

• Administers employee paperwork both in-person and electronically

• Responsible for benefits enrollment and administration by employee region

• Maintains employee records, documents, and reporting in Mapbox’s HRIS

• Facilitates employee requests to update personal information, obtain employment letters, and other ad hoc requests

• Responsible for immigration and relocation processes for employees in Europe and consults with Mapbox’s attorneys on the employees’ behalves

• Triages HR ticketing system and handles first level questions

• Manages time & attendance and leave administration/tracking

• Consults with external counsel on employment regulations in the regions that we support and administers contract updates periodically

• Assists with company reporting and audits

• Assists with HR requisitions and invoicing.

What We Believe are Important Traits for This Role

• 2+ years experience in administration role (HR Specialist/Assistant, Office Manager, Department Assistant)

• Strong communication skills (verbal and written) both with the internal customers

  and external providers

• Ability to work with large document flow and a large number of requests

• Experience working in Rippling HRIS (or similar HRIS software)

• English not lower than B2 (upper-intermediate)

• Positive attitude, result oriented, fast learner, motivated with desire to develop within HR function.

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems and opportunities.

• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here.  Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. 

We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

#LI-Remote