Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field preferred., Strong communication and interpersonal skills are essential., Experience in customer service or management is a plus., Proficiency in CRM software and Microsoft Office Suite is required..

Key responsibilities:

Manage customer inquiries and resolve issues in a timely manner.

Coordinate with team members to ensure customer satisfaction.

Prepare reports on customer feedback and service performance.

Assist in training new customer service representatives.

Highsnobiety is a global brand, sitting at the heart of culture that unites community, content and commerce.Over the 19 years, our editorial and curatorial perspective has grown a community of Cultural Pioneers, a group whose social influence and ability to shape culture has become impossible to ignore.For this audience, Highsnobiety is a destination to be kept ahead of the curve; a place to read and shop the latest stories, brands and products.We are constantly investigating their relationship to a landscape we coined The New Luxury; a mindset that places stories over product and cultural knowledge over material possession.What we’ve learnt from this community, we also share with our brand partners, ensuring they too can future-proof their business for tomorrow’s culture.The Highsnobiety agency offers an end-to-end solution for brands, from consumer insights; strategy and consultancy; creative concepts and production and media.Feel free to get in touch with one of our six offices here.

Required profile