Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsibilities:
Manage customer relationships to ensure satisfaction and retention.
Conduct regular check-ins and meetings with clients to assess their needs.
Collaborate with internal teams to address customer issues and improve services.
Prepare reports on customer feedback and success metrics.
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We are the leading Nearshore Technology Solutions company. We architect and engineer scalable and high-performing software solutions to meet the business challenges of our clients.
Using our tech expertise and cross-industry experience, we evolve digital transformation into digital acceleration. Our ultimate goal is to create lasting value throughout the entire digital transformation journey.
With 3,000+ seasoned engineers in 36 countries, we provide time zone aligned services to empower Fortune 500 companies and leading brands. Working for clients like Google, Rolls-Royce, Johnson & Johnson, Pinterest, and ViacomCBS, we’ve been reimagining the tech landscape for over a decade.
We are Digital Acceleration Experts.
We are a company Powered by Technology and Driven by Talent.