Offer summary

Qualifications:

Fluent in English, both written and spoken., Strong communication and interpersonal skills., Experience in customer service or related field preferred., Ability to handle customer inquiries and resolve issues effectively..

Key responsibilities:

Respond to customer inquiries via phone, email, and chat.

Provide accurate information about products and services.

Assist customers in resolving issues and complaints.

Maintain customer records and document interactions.

ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries. Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 23,000+ colleagues and 25+ engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers.

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