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Senior Customer Success Manager (m/w/d)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Germany

Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..

Key responsibilities:

  • Manage and nurture relationships with key clients to ensure satisfaction.
  • Develop and implement customer success strategies to drive retention.
  • Collaborate with cross-functional teams to address customer needs.
  • Monitor customer health metrics and report on progress to stakeholders.

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