Offer summary

Qualifications:

Bachelor's degree in a relevant field or equivalent experience., Strong problem-solving skills and ability to handle escalated issues., Excellent communication and interpersonal skills., Experience in customer service or technical support is preferred..

Key responsibilities:

Manage and resolve escalated customer issues efficiently.

Collaborate with cross-functional teams to improve service delivery.

Provide feedback and insights to enhance product and service quality.

Document and track escalation cases for reporting purposes.

Wishup provides Remote Workers at an affordable price point which is fulfilled through a tech enabled marketplace. Services include Admin, SMM, Project Management, E-Com Assistance and other recurring work. We aim to address the large latent demand for VAs within the urban population while enabling a huge work-from-home VA workforce through a tech platform.

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