Offer summary

Qualifications:

High school diploma or equivalent required., Strong communication and interpersonal skills., Experience in customer service or related field preferred., Proficiency in using customer relationship management (CRM) software..

Key responsibilities:

Assist customers with inquiries and resolve issues promptly.

Provide product information and support to enhance customer satisfaction.

Document customer interactions and feedback for quality assurance.

Collaborate with team members to improve service processes.

We’re the bank that shares the name and backs Kiwi in everything they do. Making a difference for all Kiwi starts with making a difference for our people. This is a place where you can belong and thrive. This is us. Where you matter. #ThisIsKiwibank Work for us: www.kiwibank.co.nz/about-us/work-for-kiwibank/ Read more about our purpose: www.kiwibank.co.nz/about-us/who-we-are/our-purpose/ Our guide to keeping conversation on LinkedIn friendly: www.kiwibank.co.nz/about-us/governance/legal-documents-and-information/social-media/

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