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Customer Experience Leader (m/w/d)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Germany

Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer service or customer experience roles., Strong communication and interpersonal skills., Ability to analyze customer feedback and implement improvements..

Key responsibilities:

  • Lead the customer experience team to enhance service delivery.
  • Develop and implement strategies to improve customer satisfaction.
  • Collaborate with other departments to address customer needs.
  • Monitor and report on customer experience metrics and trends.

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zvoove Unknown
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Spoken language(s):
GermanEnglish
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