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Technical Support Specialist (English-Speaking)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Spain

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field preferred., Strong problem-solving skills and technical knowledge., Excellent communication skills in English, both written and verbal., Experience in customer service or technical support is a plus..

Key responsibilities:

  • Provide technical support to customers via phone, email, or chat.
  • Diagnose and troubleshoot technical issues related to products and services.
  • Document and track customer interactions and resolutions in the support system.
  • Collaborate with other teams to improve product functionality and customer satisfaction.

Nexa logo
Nexa
51 - 200 Employees
See all jobs

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.
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