Offer summary

Qualifications:

Proven experience in dialog marketing or customer service roles., Strong communication and interpersonal skills., Ability to work independently and as part of a team., Familiarity with CRM software and marketing tools..

Key responsibilities:

Engage with customers through various communication channels.

Assist in developing and implementing marketing strategies.

Provide feedback and insights to improve customer experience.

Maintain accurate records of customer interactions and transactions.

For around three decades, proALPHA has been the digital sparring partner for small and medium-sized businesses at 49 locations around the globe. The powerful ERP core and add-on solutions from proALPHA and its partners form the digital backbone of their entire value chain of more than 7,700 customers from the manufacturing industry, wholesale and other sectors, ensuring intelligent interconnection and efficient control of all business-critical systems and core processes. In increasingly competitive markets, the optimal integration of up and downstream processes is a crucial factor, and the software solutions of the proALPHA Group and its 181 partners support customers in precisely the areas that are of central relevance to their business. From data analysis and artificial intelligence to procurement, financial performance management, security, quality, production or time management, the more than 1,700 people who work for proALPHA have a very clear mission and commitment: to develop a digital solution platform that gives SMBs the competitive edge they need to master the constant process of transformation and change.

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