Offer summary

Qualifications:

Fluent in both Italian and English, with excellent communication skills., Experience in customer support or gaming industry preferred., Strong problem-solving abilities and attention to detail., Ability to work in a fast-paced environment and handle multiple tasks..

Key responsibilities:

Provide support to customers in both Italian and English via chat, email, and phone.

Assist players with inquiries related to gaming accounts and technical issues.

Collaborate with team members to resolve customer issues efficiently.

Document customer interactions and feedback for continuous improvement.

Welcome to 5CA. We’re pioneers of work-from-home global CX in any language, anywhere, any time, for any of your customers. We bring together the best people, processes and technology to deliver customer experience free from barriers, geography and limits. We help improve customer spend and advocacy through CX that wins hearts, minds and wallets.

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