We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The Opportunity
We are looking for a Solutions Consultant who is passionate about optimizing sales strategies, driving cross-functional collaboration, and delivering exceptional value to our customers. The ideal candidate will excel in influencing the execution of sales strategies, conducting insightful 1:1 sessions with sales representatives, and partnering with various teams to drive key initiatives forward.
What we're looking for
Experience in solution consulting or a related role.
Strong understanding of sales strategies and pipeline management.
Ability to collaborate effectively with cross-functional teams.
Experience conducting product demonstrations and discussing qualitative methodologies.
Demonstrated ability to lead Proof of Concept and Value discussions with customers.
Proven track record of success in handling objections and competitive deal positioning.
Project management experience is a plus.
Perks/Benefits
Private Medical, Dental and Vision
Health Savings Account
Pre-Tax Benefit Accounts (FSA)
Commuter Benefits - transit and parking
Flexible Time off (Full time salaried (exempt) employees)
12 Days of observed holiday entitlement
Basic Life insurance, Short-Term Disability and Long-Term Disability insurance
401(k) Retirement Plan
Professional Development Stipend
Remote Equipment Expense Reimbursement
Mental Wellness Employee Assistance Program
Monthly wellness and telecommunications reimbursements
Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
Perks at Work discount scheme
Pet Insurance reimbursement
Employee Referral Programme
Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here!
Note: You are NOT required to create a Workday account to apply to this position!
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
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