Bachelor's degree in healthcare, business, or related field., Strong analytical skills and experience with data analysis., Excellent communication and interpersonal skills., Proficiency in Microsoft Office Suite and CRM software..
Key responsibilities:
Engage with healthcare providers to improve quality and performance metrics.
Analyze provider data to identify trends and areas for improvement.
Facilitate meetings and training sessions with providers.
Collaborate with internal teams to develop strategies for provider engagement.
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Molina Healthcare is a FORTUNE 500 company that is focused exclusively on government-sponsored health care programs for families and individuals who qualify for government sponsored health care.
Molina Healthcare contracts with state governments and serves as a health plan providing a wide range of quality health care services to families and individuals. Molina Healthcare offers health plans in Arizona, California, Florida, Idaho, Illinois, Kentucky, Massachusetts, Michigan, Mississippi, Nevada, New Mexico, New York, Ohio, South Carolina, Texas, Utah, Virginia, Washington and Wisconsin. Molina also offers a Medicare product and has been selected in several states to participate in duals demonstration projects to manage the care for those eligible for both Medicaid and Medicare.
Job Description
Must have Quality Exp and HEDIS*
Job Summary
The Sr Specialist, Provider Engagement role implements Health Plan provider engagement strategy to achieve positive quality and risk adjustment outcomes through effective provider engagement activities. Ensures the core set of Tier 2 providers in the Health Plan have engagement plans to meet annual quality and risk adjustment goals. Drives coaching and collaboration with providers to improve performance through regular meetings and action plans. Addresses practice environment challenges to achieve program goals and improve health outcomes. Tracks engagement activities using standard tools, facilitates data exchanges, and supports training and problem resolution for the Provider Engagement team. Communicates effectively with healthcare professionals and maintains compliance with policies.
Job Duties
Ensures assigned Tier 2 & Tier 3 providers have a Provider Engagement plan to meet annual quality & risk adjustment performance goals.
Drives provider partner coaching and collaboration to improve quality performance and risk adjustment accuracy through consistent provider meetings, action item development and execution.
Addresses challenges/barriers in the practice environment impeding successful attainment of program goals and understands solutions required to improve health outcomes.
Drives provider participation in Molina risk adjustment and quality efforts (e.g. Supplemental data, EMR connection, Clinical Profiles programs) and use of the Molina Provider Collaboration Portal.
Tracks all engagement and training activities using standard Molina Provider Engagement tools to measure effectiveness both within and across Molina Health Plans.
Serves as a Provider Engagement subject matter expert; works collaboratively within the Health Plan and with shared service partners to ensure alignment to business goals.
Assist Provider Engagement Specialists with training and problem escalation.
Accountable for use of standard Molina Provider Engagement reports and training materials.
Facilitates connectivity to internal partners to support appropriate data exchanges, documentation education and patient engagement activities.
Develops, organizes, analyzes, documents and implements processes and procedures as prescribed by Plan and Corporate policies.
Communicates comfortably and effectively with Physician Leaders, Providers, Practice Managers, Medical Assistants within assigned provider practices.
Maintains the highest level of compliance.
This position may require same day out of office travel approximately 0 - 80% of the time, depending upon location.
Job Qualifications
REQUIRED QUALIFICATIONS:
Bachelor’s degree in business, Healthcare, Nursing or related field or equivalent combination of education and relevant experience
Min 3 years experience improving provider Quality performance through provider engagement, practice transformation, managed care quality improvement, or equivalent experience.
Experience with various managed healthcare provider compensation methodologies including but not limited to: fee-for service, value-based care, and capitation
Strong working knowledge of Quality metrics and risk adjustment practices across all business lines
Demonstrates data analytic skills
Operational knowledge and experience with PowerPoint, Excel, Visio
Effective communication skills
Strong leadership skills
Preferred Qualifications
Min 3 years experience improving Quality performance for Medicaid, Medicare, and/or ACA Marketplace programs
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
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Pay Range: $64,350 - $98,860 / ANNUAL
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.