Offer summary

Qualifications:

Experience in a service-oriented industry is preferred., Strong organizational and communication skills are essential., Ability to work independently and manage multiple tasks effectively., Familiarity with training compliance and certification processes is a plus..

Key responsibilities:

Schedule and conduct visits to healthcare facilities to assess service levels.

Track and maintain trainer certifications and ensure compliance with training standards.

Provide leadership with findings and assist in developing action plans.

Support various projects and initiatives related to network digitization and platform utilization.

Job description

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Schedules field work in collaboration with organizational leadership.

Performs assisted scheduled and random visits to healthcare facilities and contracted providers to verify level of service, provider's adherence to contract standards for drivers and vehicles, and on-time performance.

Tracks and maintains train-the-trainer certification for Passenger Assistance.

Attends random or scheduled training sessions being conducted by third-party trainers to ensure trainers are maintaining the CTAA/NSC instructional standard.

Makes preliminary determination on trainer compliance with CTAA/NSC training.

Informs leadership of findings and provides support in creating an appropriate action plan.

Oversees training compliance with the organization's prescribed curriculum.

Supports network digitization, platform utilization, and other market specific initiatives.

Participate in other projects or duties as assigned.

Occasional business travel may be required.

Pay Starting at $16.36 - $22.09/hr

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com

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