Offer summary

Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field., 2-4 years of experience in employee relations or a similar HR role., Strong knowledge of employment law and HR regulations., Excellent verbal and written communication skills. .

Key responsibilities:

Act as a liaison between employees and management to address concerns and resolve conflicts.

Provide confidential counseling and support on work-related issues including performance management and harassment.

Maintain accurate documentation of employee relations issues and conduct investigations as needed.

Conduct training sessions on HR topics and support the development of HR policies.

Job description

Service Center

CSCS CA

*THIS IS A REMOTE ROLE - NEED LOCAL SOUTHERN CALIFORNIA CANDIDATES* The Employee Relations Partner plays a vital role in fostering a positive and compliant work environment. As part of Caliber’s Teammate Relations Center of Excellence, you will act as a liaison between employees and management, addressing concerns, resolving conflicts, and ensuring adherence to company policies and legal regulations. Through proactive communication, problem-solving, and a deep understanding of HR principles, you will enhance our culture and support our purpose of Restoring the Rhythm of Your Life.

Annual Compensation:

Pay range 80k to 87k with 5% of bonus depending on the experience
Great Benefits Starting Day 1 – Immediately eligible for medical, dental and vision

Role and Responsibilities

Employee Relations:
- Support programs to promote employee engagement, morale and a positive workplace culture
- Provide confidential counseling and support to employees on work-related issues including performance management, conflict resolution, harassment and discrimination.
- Collaborate with managers and HR partners to develop, document and follow up on corrective action plans to ensure compliance with company policies and legal regulations
- Mediate and facilitate resolution of conflicts between teammates and managers.
- Investigate allegations of discrimination, harassment, workplace misconduct and performance deficiencies
- Conduct confidential interviews with employees and managers to gather information and understand concerns.
- Escalate teammate relations events and concerns in accordance with company policy and guidance.
- Maintain complete, accurate and confidential documentation of employee relations issues and investigations using Company approved processes, tools and templates.
Policy and Compliance:
- Maintain up-to-date knowledge of employment laws, regulations, and company policies.
- Support the development and communication of HR policies and procedures to employees and managers.
- Conduct training sessions on HR topics, such as harassment, discrimination, and workplace safety.
- Identify opportunities for improvement in policy content to improve clarity, teammate understanding and adherence
Communication and Collaboration:
- Maintain effective communication with employees, managers, and other stakeholders on HR matters.
- Build and maintain strong relationships with employees and managers at all levels.
- Act as a liaison between employees and management, facilitating open communication and resolving conflict effectively.
- Maintain and protect the confidentiality of sensitive information
Additional Duties:
- Prepare reports and presentations on employee relations metrics and trends.
- Stay current on industry trends and best practices in employee relations.

Qualifications and Education Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 2-4 years of experience in employee relations or a similar HR role.
Strong knowledge of employment law and HR regulations

Preferred Skills

Excellent customer service skills and ability to interface with teammates and managers.
Strong facilitation and problem-solving skills
Excellent verbal and written communication skills.
Ability to work independently and as part of a team
Proficient with Microsoft Office Suite of products, top tier HR systems and case management tools

Required profile