Offer summary

Qualifications:

Proven experience in technical support or a related field., Strong knowledge of computer systems, mobile devices, and other tech products., Excellent problem-solving skills and ability to troubleshoot issues effectively., Good communication skills to interact with clients and team members..

Key responsibilities:

Provide technical support to users via phone, email, or in-person.

Diagnose and resolve hardware and software issues for clients.

Maintain documentation of support requests and resolutions.

Assist in training users on new technologies and software applications.

We’re a passionate group of consultants and value hackers that feel at home in the industrial sector. Things we believe: -Software is only valuable if humans love to use it. -As consultants our goal is to deliver 10x value on every project. -The industrial sector has the most to gain by digital adoption. -Projects really can be done under budget, on time and within scope. Every time. Some projects we are familiar with: - Field Service - Manufacturing - Maintenance management - Asset Management - Overall equipment efficiency - Mobile apps - Materials management - Machine data analysis - Software integration

Required profile