Offer summary

Qualifications:

High school diploma or equivalent required., Experience in technical support or customer service preferred., Strong communication and problem-solving skills are essential., Familiarity with computer systems and troubleshooting techniques is a plus..

Key responsibilities:

Provide first-level technical support to customers via phone, email, or chat.

Diagnose and resolve technical issues related to hardware and software.

Document support interactions and maintain accurate records of customer inquiries.

Assist in the setup and configuration of customer systems as needed.

Magic Memories is an international entertainment technology company, which began in New Zealand in 1995. We create innovative media capture experiences and personalised content for more than 200 international partnerships. Our products and systems encourage guests to smile, engage and share content, while providing significant revenue and marketing benefits for our brand partners.

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