Customer Success Program Manager

Remote: 
Full Remote
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Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and derive actionable insights..

Key responsibilities:

  • Manage customer relationships to ensure satisfaction and retention.
  • Develop and implement customer success strategies and programs.
  • Collaborate with cross-functional teams to address customer needs.
  • Monitor customer health metrics and report on program effectiveness.

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SurveyMonkey https://www.surveymonkey.com/
1001 - 5000 Employees
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