Senior Global Client Success Manager

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proven experience in client success management or a related field., Strong analytical skills with the ability to evaluate diverse data and situations., Excellent communication skills for advising stakeholders and presenting complex information., Ability to develop operational plans and manage initiatives effectively..

Key responsibilities:

  • Manage client relationships and ensure their success with NTT DATA's services.
  • Develop and implement operational plans to achieve tactical results.
  • Communicate and present recommendations to diverse stakeholders.
  • Provide guidance to team members and contribute to the budgeting process.

NTT Global Data Centers logo
NTT Global Data Centers Scaleup https://services.global.ntt/globaldatacenters
501 - 1000 Employees
See all jobs

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Additional Career Level Description:

Knowledge and application:

  • Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors.
  • Receives objective based assignments and determines resources to meet schedules and goals.

Problem solving: 

  • Follows processes and operational policies in selecting methods and techniques for obtaining solutions often with insufficient information.
  • Implementation of solutions often requires a longer-term view taking multiple perspectives into consideration.

Interaction:

  • Effectively communicates and presents results and recommendations across discipline, advising diverse stakeholders on complex matters.
  • Partners with key contacts outside own area of expertise and other external stakeholders.
  • Provides guidance to subordinates within the latitude of established company policies.

Impact:

  • Develops and manages operational plans to deliver tactical results and focus team on medium term goals.
  • Mistakes or failure to achieve results will add to costs and may have up to a one-year impact; Decisions impact others in the immediate team and influences methods and techniques.

Accountability:

  • Accountable for meeting short-term to medium targets across discipline, providing guidance to subordinates within the latitude of established company policies.
  • Develops and manages operational initiatives to deliver tactical results.
  • Provides input into the budgeting process.

Workplace type:

Remote Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Accountability
  • Teamwork
  • Communication

Client Success Manager Related jobs