Senior Director, Global Technical Support

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree in a technical field; advanced degree preferred., Extensive experience in technical support and customer service management., Strong leadership skills with a proven track record in team management., Excellent communication and problem-solving abilities..

Key responsibilities:

  • Oversee global technical support operations and ensure high-quality service delivery.
  • Develop and implement strategies to improve customer satisfaction and support efficiency.
  • Collaborate with cross-functional teams to address technical issues and enhance product offerings.
  • Lead and mentor the technical support team to achieve performance goals.

LEGION logo
LEGION https://bentley.com/en/products/brands/legion
11 - 50 Employees
See all jobs

Required profile

Experience

Technical Support Director Related jobs