Offer summary

Qualifications:

Experience in production support roles is essential., Proficiency in AWS services such as EC2, S3, CloudWatch, Lambda, and DynamoDB., Strong skills in Linux, SQL, and Shell/Python scripting are required., Excellent communication and coordination skills are necessary..

Key responsibilities:

Provide production support during UK business hours.

Handle on-call support for critical tickets (P1/P2) as needed.

Utilize monitoring tools like Nagios or SolarWinds for system oversight.

Coordinate with teams across UK and US time zones to ensure seamless operations.

Job description

Role: Production support Engineer

Location: Remote/work from USA any state )

Mode of work: Fulltime

This candidate need to support in UK timings (8:30 am UK to 5:30 PM UK )

Job Description:

Production support Experience.
Hands on experience in AWS Services - EC2, S3, CloudWatch, Lambda & Dynamo DB.
Hands on experience in Linux & SQL.
Hands on experience in Shell / Python scripting is must.
Any monitoring tool ( Nagios, Solar winds)
Ability to on-call support

Candidate should have excellent communication and coordination skills.
Ready to work on 24/7 support ( Will be in shift roster for a week which comes once in a month and to be available 24/7 on-call support only for critical tickets P1/P2, which is rare )
Candidate has to report from New Jersey and be available to support UK & US overlap hrs. ( 08:30 am GMT / 03:30 AM ET to 05:30 pm GMT / 12:30 PM ET )

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Required profile