Strategic Account Manager

Job Description

Thank you for considering a career at Mosaicx!

Mosaicx is a leading conversational AI company at the forefront of innovation, dedicated to transforming human-machine interactions. Our cutting-edge technology empowers businesses to create seamless and engaging conversational experiences. As we continue to push the boundaries of what is possible, we are seeking a dynamic and experienced professional to join our team as a Sr. Account Manager-Cross Sell.

As the core component of our enterprise growth strategy, the Sr. Account Manager-Cross Sell will be directly responsible for retaining and growing our existing customer base. This is an excellent opportunity to be in a pivotal role at a rapidly growing company where you can make a huge impact. If you are a strong, customer centric professional with a desire to join a growing company that continues to invest in a growth industry (Conversational AI) and you have a proven track record in customer experience, we would love to hear from you!

Essential Duties

• Communicate frequently with our customers to evangelize our offering, maintain relationships, and build report
• Responsible for identifying and closing opportunities within current accounts
• Support new products/initiatives, working closely with customer, customer success and product team
• Act as an advisor or consultant for your customers to provide solutions that Increase their customer experience
  
  

Required Professional Experience And Education

• Bachelor’s Degree from an accredited college or university with major coursework in business, information technology, or a related field.
• Equivalent work experience may be substituted in lieu of a degree
• 3-5 years of experience in a technical, SAAS solution selling sales role or account management position
• Proven experience identifying new sales opportunities within an existing customer base
  

Other Required Qualifications

• Self-starter with excellent time-management skills
• Ability to learn quickly and work remotely / independently
• Superior relationship and interpersonal skills
• Excellent written and oral communication skills; experience delivering compelling presentations to large audiences
• Willingness to travel to your customers, as needed. 25%-30% travel expected
  
  

If you are passionate about pushing the boundaries of AI and driving innovation, we invite you to apply for this exciting opportunity. Join Mosaicx and be part of a dynamic company that is shaping the future of conversational AI.

Mosaicx benefits (powered by West) help support better lives for our employees and our learning and development offerings can train them to become the next generation of business leaders.

Apply today and be a part of Innovative Technology!

We have discovered the most effective way to create and maintain a global presence is to represent diversity in its workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. By encouraging diversity in our workplace and implementing an Equal Employment Opportunity/Affirmative Action Program, we are better able to understand, address and provide the ingenious solutions to which our clients are accustomed. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice