VP – Partner Alliance Management Leader

Description

• AWS (Premier Consulting Partner and Select Service AWS Partner)
• Salesforce (Crest Partner)
• Confluent (Premier Partner and Top Confluent Partner)
• Microsoft Azure (Strategic Partner)
• Concerto (Strategic Niche Alliance)
• H2O.ai (AI and Machine Learning Partnership)

• Develop and maintain partner dashboards and reports that organize, track, and provide insights into partner-related opportunities, pipeline health, and key performance metrics.
• Lead organization-wide enablement sessions to drive awareness and embed best practices for building, managing, and scaling successful partnerships.
• Serve as the subject matter expert (SME) for partner processes and programs and act as the primary point of contact for managing opportunity registration and partner engagement requirements.
• Stay current on partner program guidelines and ensure opportunities are accurately and consistently registered.
• Facilitate introductions between partner teams and Ness’ delivery and sales leaders to enhance collaboration.
• Partner with Ness Delivery teams to ensure alliance-focused engagements follow best practices:
• Assemble and communicate required project closure documentation ahead of project completion.
• Ensure documentation is reviewed with both partner contacts and customer stakeholders.
• Drive compliance with post-project activities that contribute to partnership success, including Customer Satisfaction surveys, Public References, Case Studies, and other metrics as needed.
• Serve as the primary liaison for strategic alliance partners and oversee day-to-day partner engagement activities to maintain relationship health and operational excellence.
• Manage and evolve partnership frameworks, operational standards, and governance processes to achieve partnership goals and ensure consistent execution.
• Monitor and report on alliance performance metrics and partner scorecards, providing actionable insights to strengthen relationships and support revenue growth.
• Maintain accurate partner metrics and identify opportunities to enhance partnership ratings and contributions.
• Drive strategic alignment across internal teams — including Cloud Practices, Sales, Delivery, Marketing, and Learning & Development — to maximize the impact of alliances and joint initiatives.
• Collaborate with Delivery Managers to identify low-growth accounts and areas for improvement, increasing visibility into team deliverables and strengthening partner satisfaction.
• Champion partner learning and development initiatives:
• Act as the primary contact for partner-sponsored learning opportunities.
• Work with Ness’ Learning & Development team to ensure awareness, participation, and tracking of partner trainings and certifications.
• Identify and address discrepancies between Ness’ internal training records and partner systems to maintain compliance and maximize partnership benefits.
• Support partner-driven marketing initiatives:
• Act as the point of contact for identifying and operationalizing co-marketing opportunities with partners.
• Collaborate with internal teams to promote joint success stories, solution showcases, and customer wins.
• Work with Cloud and Industry Practice leaders to create, operationalize, and promote Marketplace offers in alignment with strategic partner priorities.