TXI is seeking an AI Solutions Engineer to bridge the gap between complex AI technologies and tangible business outcomes by architecting innovative solutions, empowering our sales team, and delivering measurable client value that expands our AI practice.

Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they’re not trying to solve real user needs. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions. As a boutique strategy and product innovation firm, our capabilities include product discovery, delivery, and adoption.

As the AI Solutions Engineer, you will partner with our demand team to help them understand and explain AI to potential clients while delivering billable AI services on client projects. Your job is to bridge the gap between complex AI technologies and real business needs by acting as a pre-sales technical expert and a hands-on implementation specialist. With a strong engineering foundation, you'll deliver practical AI solutions that create measurable business value.

What We're Looking For

Key Responsibilities

Bridge AI and Business Value: Partner with clients to identify high-impact opportunities where AI can solve business challenges and deliver measurable outcomes

Architect Innovative AI Solutions: Design and develop custom AI implementations that address complex client problems while balancing technical feasibility, business requirements, and responsible AI principles

Translate Complex AI Concepts: Communicate technical capabilities in clear, business-focused language that resonates with clients and builds TXI's credibility as an AI innovation partner

Create Compelling Demonstrations: Develop proof-of-concept prototypes and demos that showcase AI possibilities and help clients envision transformative solutions

Guide Responsible AI Implementation: Ensure all solutions adhere to ethical AI principles addressing security, privacy, bias mitigation, and transparency

Drive Project Success: Contribute expertise throughout the client journey - from initial scoping and estimation through development and knowledge transfer

Stay at the Cutting Edge: Continuously evaluate emerging AI technologies, capabilities, and limitations to identify new client opportunities and enhance TXI's AI service offerings

Support Sales Enablement: Equip our demand team with the tools, insights, and technical validation they need to confidently discuss AI solutions with clients

Cultivate Client AI Capabilities: Build sustainable AI adoption by supporting knowledge transfer and upskilling client teams

Qualifications

Strong engineering background with hands-on experience building, deploying, and implementing AI solutions

Technical proficiency in AI approaches, frameworks, programming languages, and development tools (e.g., LLM, TensorFlow, PyTorch, Python, LangChain)

Experience with AI engineering practices, including model training, evaluation, and deployment

Ability to explain complex technical ideas simply, without jargon, to both technical and non-technical audiences

Experience guiding AI projects from concept to implementation with measurable results

Strong understanding of business problems to quantify the impact of technical solutions

Problem-solving skills to adapt AI approaches to unique client challenges

Knowledge of responsible AI principles and practices, including security, ethics, bias mitigation, explainability, and privacy

Willingness to identify knowledge gaps and research solutions independently

Ability to balance sales support responsibilities with billable project delivery

Collaborative mindset to work with clients, business development teams, and delivery teams

Success in this Role

Empower Sales Excellence: Enable our demand team to confidently articulate AI value propositions and technical capabilities during pre-sales and client conversations

Drive Client Understanding and Value: Ensure clients have clear comprehension of AI solutions and receive measurable, tangible business outcomes that exceed expectations

Maintain Strong Utilization: Achieve consistent billability targets when engaged on client implementations while balancing strategic activities

Build Our Portfolio: Deliver exemplary AI solutions that serve as compelling case studies and reference points for future business development

Expand Our AI Capabilities: Contribute meaningfully to the growth of our AI capabilities through increased revenue, enhanced capabilities, and market differentiation

Who We Are

We’re a curious and humble group of people who are intentional about personal growth and supporting each other’s careers. We aim to explore new skills, frameworks, and approaches to deliver the most meaningful digital product experiences. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions.

We bring that same passion for learning and growth to our clients, by digging into their organizations, reframing their problem statements, and spending time with their users. This ensures that we’re pushing our clients forward while developing and delivering valuable products that matter.

Learn more about TXI (video)

What your days will look like, and what success will look like

It’s important to set the right expectations to promote your growth at TXI. Here is some of what you can expect in your first two years as the AI Solutions Engineer.

Within 1 month, you will

//Begin the company onboarding process and immerse yourself in TXI's culture, values, history, and client commitments

//Focus primarily on learning TXI's business model, understanding our service communication approach, and engaging with early-stage opportunities and sales pursuits

//Gain comprehensive understanding of our integrated development process, tooling, frameworks, and project methodologies

//Learn from our cross-functional teams of designers, engineers, delivery managers, and strategists

//Develop insight into the full client experience, from product discovery through delivery

//Deepen your understanding of the employee-owner experience at TXI

Within 3 months, you will

//Complete your onboarding process

//Participate in your first TXI Quarterly with the entire organization

//Engage actively with client engagements and sales activities

Project Involvement Evolution

//When leading technical aspects of discoveries (typically 2-8 weeks), you'll be fully billable during these engagements

//For implementation projects, you may initially lead delivery with a co-tech lead, with the goal of transitioning responsibilities after the first couple of months

Within 6 to 12 months, you will

//Complete a comprehensive review with your manager

//Establish a balanced rhythm between sales support and project delivery work

Within 1 to 2 years, you will

//Attend a company retreat to build deeper connections with colleagues outside the office setting

//Look back proudly on the projects and organizational changes you've inspired or directed, as well as the impact you have made across TXI

//Achieve a sustainable cadence in your role of helping to spearhead our AI capabilities within the engineering practice, demand, and throughout TXI

Long-term Balance & Expectations

//Your primary focus at the beginning will be on top-of-funnel activities, sales/demand generation, community engagement, and thought leadership

//Billable expectations will be measured quarterly rather than weekly, with a target of up to 50% billable time per quarter once fully onboarded

//As we grow internal AI capabilities, these billable targets may evolve

//Your schedule will typically include periods of no billability followed by shorter periods of focused billable project work

Some reasons why you might like working with us

We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are intentional about the way we work and how we support both our team and our clients.

1. We focus on Product Innovation by helping to envision initial new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach).

2. We care about DEIB (diversity, equity, inclusion, and belonging). To deliver the best solutions, we need positive, inclusive environments with as much diversity in the room as possible. Learn more about our DEIB learnings, roadmap, and history: https://txidigital.com/deib.

3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio. You’ll work across Industry 4.0, manufacturing, and logistics; and build data, web, mobile, and IoT solutions.

4. We work in integrated teams (and occasionally we will work as staff augmentation if there's a good rationale for it). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Strategy, delivery management, design, and engineering regularly collaborate.

5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously. That's why every employee has a personal learning & development budget and a bi-weekly conversation with their manager about their progress–as well as why we created our Career Pathways to equitably promote each person's path at TXI.

6. We value transparency and open discussion. As an employee-owner, you will have a front-line view of the company's performance, risks and issues, finances, and budgets.

7. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below.

What We Make

For over two decades, we've partnered with clients across industries to research, design, and develop custom web and mobile applications that make a meaningful impact. Some examples of that impact include:

<> Improving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation

<> Developing responsive applications for a major logistics company to amplify productivity and decrease maintenance time

<> Transformed a manufacturer from a company known for data loggers to an international leader in tech-powered environmental monitoring solutions through proactive, data-powered IT products

<> Empowering nonprofits with real-time insight into progress and potential for donor impact through transformative fundraising software

<> Designing a digital experience that is driven by evidence-based treatment and therapy plans to support LGBTQ+ youths who face societal and personal biases due to their orientation

<> Driving accountability and motivation for patients recovering from spinal surgery through an integrated mobile app and a wearable device on the patient’s lower back

<> Creating a new mobile app to inspire employees to love where they work by delivering meaningful savings and recognition in their workplace, while also amplifying merchant partner reach across the U.S.

But the work is just one part of what makes TXI a rewarding place to be. We support each other’s interests—whether it’s volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it and teach it to the rest of us. Our company Brunch & Learns and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development.

What We Offer

We believe in equitable pay. The salary range for this role is $150,000 to $195,000. In addition to base compensation and an incentive pay structure, we also offer the following benefits, which are intended to take care of you (and the people you care about):

- Employee Stock Ownership Program: TXI is 100% employee-owned through an ESOP, which grants shares of company stock to all employees as a retirement benefit

- Quality health insurance and medical travel benefit

- Generous paid time off

- Paid parental leave policy (equal for all TXI parents)

- 12 weeks of paid FMLA leave for qualifying events, ensuring you can prioritize important life moments

- 401k plan, including employer matching

- Remote-first working environment with minimal onsite client work

- Company retreats and Quarterly days, both of which are a chance to connect in person and outside of the office

- Benefits for professional development, home office improvements, and renewable energy switching

Location

We have a remote environment at TXI, with distributed team members in the US, Canada, South America, and Europe who work from home. We communicate and collaborate effectively in a remote environment using tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and emphasize inclusivity, autonomy, and trust while cultivating a safe and welcoming environment that is conducive to supporting a positive employee experience.

While we encourage asynchronous communication, we often work in pairs or in collaboration sessions. Therefore, having some core hours that overlap with our clients and your fellow team members is important. Regardless of where you are living and working, all TXIers have multiple opportunities throughout the year to meet and hang out in person to continue building those connections.

We take equality seriously

TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.

AI Solutions Engineer

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