Offer summary

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or a related field., 3–5 years of experience in recruitment or talent sourcing, preferably in fast-growing startups or SaaS/tech environments., Strong knowledge of Vietnam’s local labor market and employment laws., Excellent interpersonal and communication skills..

Key responsibilities:

Partner with hiring managers to define hiring needs and develop job postings.

Manage the full-cycle recruitment process including sourcing, screening, and coordinating interviews.

Build strong talent pipelines through various sourcing methods and maintain candidate records in the ATS.

Generate recruitment reports and contribute to employer branding efforts.

Job description

Wati is a rapidly growing CPaaS (Communication Platform as a Service) that offers innovative business messaging solutions for both SMBs and large enterprises. Our mission is to simplify business communication, starting with WhatsApp.

Backed by global investors Sequoia, DST Global, and Tiger Global, we proudly stand as Shopify’s first investment in Asia. Additionally, we’re one of the industry's top Meta BSPs (Business Solution Providers).

We serve 12000+ customers across 100+ countries. As a remote-first company, we prioritize adaptability and inclusivity. Our talented team spans the globe, working collaboratively to drive innovation and empower businesses through WhatsApp.

We're a rapidly expanding team filled with talented people from around the globe. As we continue to scale rapidly, we’re looking for a Talent Acquisition Executive to join our dynamic Talent team in Ho Chi Minh City. In this role, you'll play a vital part in shaping Wati’s growth by identifying and attracting exceptional talent across various functions.

This role is ideal for someone who’s highly organized, passionate about people, and thrives in a fast-paced, multicultural, and tech-driven environment.

Key Responsibilities

Partner closely with hiring managers to define hiring needs, refine job requirements, and develop compelling job postings.
Manage the full-cycle recruitment process: sourcing, screening, coordinating interviews, and managing offers.
Proactively build strong talent pipelines through LinkedIn, job boards, referrals, events, and networking.
Ensure timely, effective hiring with clear documentation and progress tracking via our ATS (Workable).
Coordinate interviews and maintain smooth, professional communication with candidates to ensure a strong candidate experience.
Keep candidate records accurate and up-to-date in the ATS while maintaining compliance with internal policies.
Assist with offer preparation, salary proposals, and onboarding processes.
Generate recruitment reports, dashboards, and hiring updates for internal stakeholders.
Stay informed on recruitment trends and labor market shifts in Vietnam and the broader APAC region.
Contribute to employer branding efforts and participate in recruitment marketing and events.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
3–5 years of experience in recruitment or talent sourcing, preferably in fast-growing startups or SaaS/tech environments.
Experience in high-volume or non-executive hiring is a plus.
Strong knowledge of Vietnam’s local labor market, employment laws, and regional hiring practices in APAC.
Excellent interpersonal and communication skills—you’re confident engaging with both candidates and internal stakeholders.
Skilled in sourcing tools such as LinkedIn Recruiter, job portals, and ATS platforms (Workable experience is a bonus).
Organized, detail-oriented, and capable of juggling multiple open roles simultaneously.
A team player with a proactive mindset and a bias for action.
Professional, discreet, and able to handle confidential information with care.
Proficient in MS Office Suite (Excel, PowerPoint, Word) and open to using AI tools like ChatGPT to support productivity.