Senior Director, Sales Operations

See yourself at Dataminr

At Dataminr, we are over 600 talented individuals, spanning te global offices, united by our passion to use AI for the greater good and be agents of positive change in our company and in our communities.

We offer a competitive benefits package aimed at keeping you healthy and happy:

• Comprehensive medical, dental and vision insurance plan options for employees, domestic partners and their dependents

• Generous PTO, flexible sick days and remote working options

• Paid parental leave and family forming benefits

• Mental health benefits and support

• Company equity (RSUs)

​As a global company, we hire talented, unique individuals of many backgrounds and life experiences, who are encouraged to be their authentic selves—and who support their team members to do the same. We strive to reflect the world and clients we serve, with a workforce built on merit and equity. 

We stand for social good, fostering a culture of allyship, and standing up for those who face systemic barriers to equality. We lead with empathy and strive to be agents of positive change in our company and in our communities. We actively condemn racism and discrimination in any form.

At Dataminr, we value you for who you are. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, learning and development funds, and more.

The opportunity

The Senior Director, Sales Operations ultimately serves as the primary point of contact between our internal Sales leaders and broader Revenue Operations organization, driving cross-functional process improvement, visibility of ongoing performance across teams with a bias towards long-term self-service, and enabling/supporting our team of high-performing Sales Operations individuals.

• Overseeing our internal sales forecasting process, facilitating regular meetings with Leadership and providing the necessary visibility to keep the overall business up to speed on changes and projections.

• Keeping continuous insight into the “Day in the Life” of our Sales reps and support teams through data-driven analysis, identifying areas for improvement, and working cross-functionally to deploy solutions that increase operational efficiency.

• Working alongside our RevTech and Enablement teams to ensure that we receive maximum value and benefit from our technology stack, documenting expectations, and spreading awareness to ensure that our internal customers are up to speed and knowledgeable on changes.

• Owning and contributing toward elements of our annual planning process, including modelling our annual bookings plan targets and Sales rep capacity, territory management/assignment, and the development and issuance of compensation plans that drive behavior aligned with our business objectives.

• Manage and develop a team of talented SalesOps specialists to develop their careers and growth. Ensure that team resources, most notably our time, are focused on delivering priority projects (not nice to haves) and setting realistic expectations on timelines.

• Partnering with our Marketing, Finance, Product, Deal Desk, etc. teams to drive cross-functional alignment, improvement and standardization.

What you bring

At Dataminr, we value you for who you are. We encourage you to apply for this role, even if you don't meet every qualification. Our candidates are reviewed on the basis of their skill and potential to succeed.

• BA/BS degree or equivalent practical experience, MBA is desired but not required

• 7+ years of experience in Operations-based roles, preferably within Enterprise SaaS companies, and a proven track record of success in leading and developing teams

• Strong understanding of Sales support tools, most importantly Salesforce, and other notable point solutions (IE Clari, ZoomInfo, Outreach, etc.)

• Proficiency/Mastery in Excel (or Google Sheets) from an analytical/modeling perspective, along with presentation-building platforms such as Powerpoint or Google Slides. Experience with BI tools like Tableau, Looker, etc., is a plus.

• A “can-do” attitude, strong attention to detail, and an innate ability to motivate and inspire others

#LI-JF

#LI-REMOTE

About Dataminr

Dataminr is a mission-driven AI company that delivers real-time information from 1M+ public data sources, empowering organizations to respond to critical events and emerging risks before they unfold. Founded as an AI company in 2009, Dataminr has the history and tenure in artificial intelligence, and has developed pioneering technology that is redefining the future of real-time information. Recognized as one of the world’s leading AI businesses, recently, Dataminr launched ReGenAI, the first generative AI that automatically regenerates in real-time. Most recently valued at $4.1B, our technology is leveraged by more than two-thirds of the Fortune 50 and half of the Fortune 100 companies who all rely on our AI because we do something that others cannot do. 

Watch our CEO Ted Bailey, discuss the Future of Real-Time Information, the breadth of customers who trust Dataminr, and our proprietary ReGenAI technology here. 

At Dataminr, we are creating a team of talented builders, creators and visionaries to have a real-world impact on how organizations are able to respond to events. We operate all around the world united by our passion to use AI for the greater good, be agents of positive change and put our technology into the hands of client charged with the responsibility to keep organizations running and keep people safe.

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.