Offer summary

Qualifications:

2–4 years of experience in project coordination, onboarding, or client-facing roles, Strong communication skills with the ability to build trust with clients, Detail-oriented with excellent multitasking abilities, Curiosity about technology and product functionality, with a bonus for experience in SaaS, logistics, or e-commerce..

Key responsabilities:

Own client onboarding and implementation projects

Act as the main point of contact for new customers

Lead kickoff calls and manage project timelines

Collaborate with internal teams to troubleshoot issues and ensure smooth handover to account managers.

Job description

Full-time · Remote-friendly (Barcelona HQ) · Mid-Level

HiCareer is hiring on behalf of our client – a growing European B2B tech company helping brands manage operational workflows more efficiently.

We’re looking for a Client Project Manager to onboard and support new B2B customers. You’ll be the go-to person during implementation — helping clients get live, stay confident, and succeed. If you enjoy working directly with people, are tech-comfortable, and love making things run smoothly — this could be a great fit.

🏢 About the Company

The company is a 90-person tech scaleup with clients across Europe in industries like retail, logistics, and e-commerce. Their platform helps businesses improve efficiency and control by simplifying backend operations.

They’re headquartered in Europe, with teams located in cities like Amsterdam, Berlin, Barcelona, and others across the continent.

🎯 Role Description & Responsibilities

You’ll join the Customer Success & Delivery team (currently 10 people) and work cross-functionally with sales, product, and support.

You’ll be responsible for:

Owning client onboarding and implementation projects
Acting as the main point of contact for new customers
Leading kickoff calls and managing project timelines
Troubleshooting basic setup and product questions
Collaborating with internal teams to escalate issues or request product changes
Ensuring smooth handover to account managers or support teams

Tools you’ll use:

Notion, Google Workspace, HubSpot, Zoom, Trello or Asana

🙋‍♂️ Is this you?

2–4 years of experience in project coordination, onboarding, or client-facing roles
Strong communicator who’s great at building trust with clients
Detail-oriented and good at keeping multiple things on track
Curious about how products work and not afraid to dive into tech
Bonus: experience working in SaaS, logistics, or e-commerce environments

✨ Why Join?

Own real projects from day one
Be part of a kind, international team with lots of support
Learn more about SaaS, product, and delivery workflows
Great stepping stone for long-term roles in client success or operations

Perks & Benefits:

Remote-first with optional office time in cities like Amsterdam, Berlin, or Barcelona
30 vacation days
Learning budget and wellness stipend
Travel for team gatherings 2x per year
Laptop and full onboarding support

Apply via HiCareer — and don’t forget to explore our Career Assistant, built to guide you step-by-step throughout your job search.

Due to the high number of applications, we may not be able to respond to everyone personally — but we carefully review each one.

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