Sr Manager HR Employee/Associate & Labor Relations - Remote

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

NOTE: Employer will consider a remote location for this position in CONUS and Hawaii, but the following states are excluded for remote positions: Alaska, Kentucky, Maine, Maryland, Missouri, Nebraska, Oregon.

Competitive candidates will be bilingual in English/Spanish, and have experience in a manufacturing environment with hourly employees in both union and non-union environments.

Skills And Minimum Experience Required

Proven experience managing high-tension, highly escalated associate situations with discretion, empathy, and calm under pressure. Ability to de-escalate effectively, build trust in difficult moments, and support leaders through emotionally charged or high-stakes scenarios.

A proven track record of handling complex performance management, sensitive exits, and conflict resolution with a steady, thoughtful, and pragmatic approach.

Exceptional interpersonal and relationship-building skills—building trust quickly, communicating with warmth and clarity, and connecting with associates, managers, and senior leaders alike.

A low-ego, high-ownership mindset. An ability to work both strategically and in day-to day situations that require hands-on support and a roll up your sleeves mentality.

Strong instincts for people and culture, with the ability to read situations, understand organizational dynamics, and offer grounded, empathetic guidance.

Excellent verbal and written communication skills, especially when navigating sensitive or high-stakes conversations.

Comfort operating in ambiguity and rapid change, with the ability to move quickly and decisively while staying aligned with Acuity's brand and mission

A commitment to fairness, discretion, and principled decision-making. Providing thoughtful, balanced, and clear-eyed guidance, even under pressure.

Education (minimum Education Required)

Bachelor’s Degree or Equivalent

Experience (minimum Experience Required)

6 to 8 years

Preferred Experience (i.e. Industry Experience)

Bilingual (Spanish and English)

3+ years in a manufacturing environment

Experience with hourly workforce in union and non-union environments

The Senior Manager, Associate Relations and Labor Relations (AR/LR), will partner with associates and leaders across the organization to help us create an environment where the best people come to do their best work. We are looking for a credible leader to focus on investigative matters, including partnering with associates and leaders in situations that include conflict resolution, high-risk performance management, sensitive associate exits, and navigating workplace dynamics that require thoughtful, strategic support. This role is a fit for someone who adapts quickly, thrives in uncertainty, and is seen as an expert in their field.

This work requires exceptional interpersonal skills and the ability to connect across all levels, build trust quickly, and guide leaders with clarity and confidence. You should be comfortable in a high-growth, fast-changing environment, making sound decisions with imperfect information. You bring expertise in navigating high-tension, highly escalated associate situations, and remain calm, clear-headed, and grounded under pressure. This individual must approach their work with urgency, empathy, and strong judgment, serving as a collaborative partner and steady presence in nuanced moments. This role helps to reinforce a culture of continuous improvement, innovation and associate empowerment and supports leaders and teams in doing their best work through times of growth and complexity.

This role may supervise one or more associates and work closely with other members of the HR team.

Key Tasks & Responsibilities (Essential Functions)

Coach, influence and guide managers, HR Strategic Advisors, HR Managers, and cross-functional partners through complex or high-risk associate situations, including conflict resolution, interpersonal friction, performance challenges, and difficult conversations

Partner closely with our Legal and HR teams on strategic performance management, offering guidance on performance improvement plans (PIPs), documentation, and exit strategies. This role is responsible to ensure decisions prioritize fairness to the individual while also supporting overall team health and business needs.

Investigate sensitive associate complaints and preparing thorough and concise investigation reports and relevant documentation.

Lead or support sensitive, high-touch associate exits where preserving dignity, ensuring compliance, and maintaining cultural alignment are all essential.

Help build scalable tools, templates, and frameworks that strengthen the AR/LR muscle across the company

Use data and insights to identify trends and advise on systemic solutions that promote trust, engagement, and long-term cultural health

Navigate ambiguity with a proactive, calm, creative, and solutions-oriented mindset, helping to clarify issues and move toward resolution in a dynamic, evolving environment

Exceptional leadership abilities and prepared to coach direct reports and broader HR team

Auto req ID

443946BR

Minimum Education Required

Bachelors

Job_Category

Human Resources

Additional Qualifications/Responsibilities

Skills and Minimum Experience Required

Proven experience managing high-tension, highly escalated associate situations with discretion, empathy, and calm under pressure. Ability to de-escalate effectively, build trust in difficult moments, and support leaders through emotionally charged or high-stakes scenarios.

A proven track record of handling complex performance management, sensitive exits, and conflict resolution with a steady, thoughtful, and pragmatic approach.

Exceptional interpersonal and relationship-building skills—building trust quickly, communicating with warmth and clarity, and connecting with associates, managers, and senior leaders alike.

A low-ego, high-ownership mindset. An ability to work both strategically and in day-to day situations that require hands-on support and a roll up your sleeves mentality.

Strong instincts for people and culture, with the ability to read situations, understand organizational dynamics, and offer grounded, empathetic guidance.

Excellent verbal and written communication skills, especially when navigating sensitive or high-stakes conversations.

Comfort operating in ambiguity and rapid change, with the ability to move quickly and decisively while staying aligned with Acuity's brand and mission

A commitment to fairness, discretion, and principled decision-making. Providing thoughtful, balanced, and clear-eyed guidance, even under pressure.

Education (minimum Education Required)

Bachelor’s Degree or Equivalent

Preferred Experience (i.e. Industry Experience)

Bilingual (Spanish and English)

3+ years in a manufacturing environment

Experience with hourly workforce in union and non-union environments

Physical Requirements

Sedentary Work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing is required only occasionally, and all other sedentary criteria are met.

Travel Requirements

Domestic and/or International 0 - 25%

City*

United States

State*

N/A

Job Code

Human_Resources Human_Resources

Affiliate Sponsor

Acuity Brands

Salary Range

Not Disclosed