Telemarketing Manager

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proven experience in telemarketing or sales management., Strong leadership and people management skills., Excellent communication and reporting abilities., Comfortable with CRM systems and basic data analysis..

Key responsabilities:

  • Lead and manage a team of Telemarketers to meet targets.
  • Maintain and assign call lists to maximize productivity.
  • Monitor performance metrics and deliver daily reports to clients.
  • Onboard, train, and mentor new Telemarketers.

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Staff Outsource Solutions Scaleup https://staffoutsourcesolutions.com/
51 - 200 Employees
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Job description

This is a remote position.

Are you a results-driven leader with a passion for managing high-performing sales teams? Do you thrive in fast-paced environments where your organizational and people skills make a real impact? If so, we want to hear from you!

What You'll Do:
As our Telemarketing Manager, you’ll be the engine behind our outbound sales efforts. You’ll be responsible for managing our team of Telemarketers and ensuring top-tier performance across the board. This is a hands-on role that blends leadership, operations, and client-facing communication.

Key Responsibilities:

  • Lead and manage a team of Telemarketers (TMs), ensuring targets are met

  • Maintain and assign call lists efficiently to maximize productivity

  • Monitor performance metrics and keep detailed team statistics

  • Deliver daily performance reports and insights to clients

  • Step in and make calls when TMs are absent to ensure continuity

  • Onboard, train, and mentor new Telemarketers

  • Oversee and update email marketing/contact lists as needed.



Requirements

What We're Looking For:

  • Proven experience in telemarketing, sales management, or a similar role

  • Strong leadership and people management skills

  • Excellent communication and reporting abilities

  • Comfortable with CRM systems, spreadsheets, and basic data analysis

  • Able to work independently and as part of a collaborative team

  • Highly organized and detail-oriented

Bonus Points If You:

  • Have experience working with international teams

  • Are comfortable interfacing with clients directly



Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Leadership
  • Team Management
  • Collaboration

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