Business Analyst

PROJECT DESCRIPTION
Our client is a prominent leader in the real estate industry, driven by an innovation-first approach that integrates cutting-edge technologies to deliver comprehensive solutions. They are seeking a highly motivated and technically proficient Business Analyst to support a strategic transformation programme in the UK real estate sector. You will play a critical role in documenting current business processes, eliciting and defining requirements, and supporting the development of a new CRM system, while also helping to untangle and understand existing proprietary systems. This role bridges the gap between business and technology. The ideal candidate has strong stakeholder management skills, is comfortable collaborating with both business users and technical teams, and is experienced in producing high-quality documentation, technical artefacts, and process flows. 

IN THIS ROLE, YOU WILL 

• Conduct interviews, workshops, and working groups with key business and technical stakeholders to document current processes, system logic, and data usage. 
• Analyse and document current-state business processes and system functionality for specific systems. 
• Work closely with developers to extract business logic embedded in proprietary systems, translating it into understandable documentation and models. 
• Develop artefacts such as Process Flows, Data Flows, Entity-Relationship Diagrams (ERDs), Functional & Non-Functional Requirements and Technical Specifications 
• Support the design of the new UK CRM system ensuring it aligns with user needs, business goals, and compliance standards. 
• Help define and prioritise the backlog of features and technical enablers. 
• Partner with the wider team during implementation and testing phases, contributing to UAT planning, test scenarios, and change readiness. 
• Maintain a central repository of documentation to ensure traceability and continuity. 
• Assist in identifying opportunities for process improvement and digital transformation. 

IF YOU HAVE 

• Proven experience as a Business Analyst working on complex technology and business transformation projects. 
• Excellent documentation skills, including the ability to produce high-quality business and technical artefacts. 
• Ability to read and understand SQL and C# code and with the help of developers translate it to business logic. Understanding of Azure cloud services and key concepts  
• Strong planning and organisational skills. 
• Experience with CRM systems (Salesforce, Dynamics, or custom-built). 
• Knowledge of real estate, property valuation, or similar industries. 
• Proficiency with tools such as Visio, Lucidchart, Draw.io, Confluence, Jira, or Enterprise Architect tools. 
• Understanding of Agile or hybrid delivery methodologies. 
• Experience in facilitating interviews, workshops, and working sessions with both business and IT teams. 
• Familiarity with data modelling and data engineering principles. 
• Strong understanding of enterprise and systems architecture and technically savvy. 
• Comfortable working with developers to understand code-level logic and translate that into business-readable documentation. 
• Experience documenting functional and non-functional requirements. 
• Ability to work independently and collaboratively in a fast-paced environment. 

AS AN OPINOV8R, YOU WILL HAVE 
- Digital-First Approach: Great talent knows no borders! You can work from wherever you are. We hire and collaborate with professionals worldwide.  
- Remote Work Model: Balance your professional and personal life with our flexible working conditions. We offer an, empowering you to be productive and deliver your best from anywhere.   
- Exciting Projects: Dive into impactful projects across various industries that challenge and spark your creativity. Work on innovative solutions that push boundaries, giving you the chance to make a difference and drive change. 
- Boost Your Expertise: Elevate your career with unmatched experiences that expand your knowledge and master skills. We foster continuous learning and development opportunities that allow you to grow and reach new heights. 
- Join the Best Team Ever: Collaborate with our diverse and сross-cultural team of passionate technologists and creative thinkers who inspire and support. Together, we develop services that make a real impact on the world.