Head of Product Design Ecosystems

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience in a product or creative field, preferably UI/UX design, with a focus on iGaming., Proficiency in design tools such as Figma or Sketch, and familiarity with Adobe Creative Cloud Suite., Ability to create high-fidelity prototypes for mobile and desktop interfaces, with a strong understanding of usability and user-centered design., Leadership experience managing a team of product designers or creative professionals..

Key responsabilities:

  • Lead and mentor a team of product designers to create engaging user experiences and design flows.
  • Collaborate with product managers and development teams to conceptualize and iterate on designs and prototypes.
  • Provide detailed feedback and iterate on design concepts, ensuring alignment with business requirements and user needs.
  • Present design concepts to stakeholders and adjust based on feedback, while documenting design decisions for team clarity.

Pragmatic Play logo
Pragmatic Play Computer Software / SaaS Large https://www.pragmaticplay.com/
1001 - 5000 Employees
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Job description

Description
Position at ARRISE

ABOUT US
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing
a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the
world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional
gaming experiences to millions of players worldwide.
 
Maintaining that momentum and continuing to deliver an exceptional player experience means
that we’ve had to keep growing the team. Headquartered in Gibraltar, our global team is now
8000+ strong and spans offices in Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia,
Bulgaria, and the UAE.
 
ROLE OVERVIEW
We are looking to bolster our user experience team that focuses on all interactions players enjoy
outside our games and the parts that connect to our ecosystem inside of games. It’s our job to
make sure that every part of the player’s journey with is simple, intuitive, and most importantly,
fun. That means working with key stakeholders across the business to help design and bring
new user experience flows to life – all before a single line of code is written. Since everything we
do is enjoyed by millions of players worldwide every single day, it’s important that we get these
decisions right.
 
If you’re able to bring solid visual design and execution leadership to a highly driven, fastmoving,
and talented team, you’ll fit right in.
Reporting to the Chief Product Officer and working closely with product managers, owners,
specialists, designers, business analysts, and development teams, this is a hands-on role that
can be on the ground with the team in Gibraltar or Malta, or remote.
 

ROLE RESPONSIBILITIES
Core Responsibilities

  • Lead a team of product designers and graphic artists to drive new designs, concepts,
    and flows that fit our business requirements and delight end users with the best possible
    experience.
  • Mentor, build, and guide your team of product designers. This leadership style includes
    design leadership where you are setting standards for designs and approaches that the
    team can easily consume and apply to their daily practices to excel and grow.
  • Provide detailed feedback and work to iterate concepts that need work together with
    your team of product designers. In some cases, this will be high level where you can talk
    through your feedback and continue progressing – in other cases, it may require you to
    jump in and provide examples, details, or actively participating to assist. Feedback is
    particularly vital in cases where it may affect the dependencies and connected
    interaction designs.
  • Create working Figma components and update design systems and patterns that are
    already in place. This may include many different sizes and breakpoints to accommodate
    all manner of devices, screen orientations, and resolutions. You will be very hands-on
    and need to understand the technical aspects of actual UI component design.
  • Work closely with the product team to help conceptualise and iterate new designs for
    customers. While the role’s primary focus will be to execute and iterate through designs
    and prototypes, your input as part of the initial creative process is valuable. This will
    include participating in design reviews, team meetings, and brainstorming sessions.
  • Meet with product, business analysis, and development teams to discuss the designs and
    prototypes. While these can ultimately help aid define the specification, building the
    products may require clarification and assistance, particularly if the development team is
    replicating challenging design patterns, animation sequences, and transitions.
  • Assist the product and business analysis teams with questions about the designs and to
    help guide the specifications. This will require flow and scenario testing, which may
    require revisions to the designs for edge cases.
  • Present concepts clearly, concisely, and effectively to the team and to stakeholders.
  • Adjust designs based on feedback from stakeholders or from broader technical
    challenges, constraints, or limitations that may arise during the production process.
  • Prepare tidy, thoughtful, and well-structured source files for development and supervise
    their implementation to ensure they are delivered according to the original vision.
  • Where possible, take new design solutions and bring them to life by creating mobile and
    desktop prototypes. Those will be used to get a sense of how they will function in
    practice, help solve animation and interaction sequences and foster critical fine-tuning
    feedback from stakeholders. While static images give a great impression of the
    functionality, seeing it in action is even more valuable.
  • Document new controls and designs so that other team members (or other teams) clearly
    understand the design decisions and how to use, implement, or maintain the outputs.
  • Update design systems and common controls where necessary to ensure that iterations
    are then fully documented, updated, and usable by the rest of the team.
  • Liaise with other design teams throughout the business to ensure broad alignment with
    design systems and characteristics.
  • Create high-fidelity concepts and designs from the outset. While we may occasionally
    use coarser wireframes, we typically dig directly into the details from the outset to flesh
    out issues and understand how it will work practically.
 
Strategic Responsibilities
  • When executing designs, you need to consider how it fits within the broader system and
    how we may want to address other areas for consistency. This needs to be a measured
    and phased approach with a thoughtful application of prioritisation to address matters
    now versus later.
  • Keep an eye on broader design trends and tools, especially within the gaming and
    entertainment spaces, to ensure that we are keeping up with best design practices and
    exceeding customer expectations.
  • Provide thoughtful, considered feedback on the overall roadmap and user experience
    strategy.


ROLE REQUIREMENTS

Education, Qualifications, and Background

  •  You should have experience in a product or creative related field (such as a UI/UX
    designer), ideally with experience in iGaming.
  • You should be able to understand the mindset of a gaming customer and balance those
    with the needs of our business-to-business clients.
  • You must have built sophisticated, high-fidelity, production-like prototypes for mobile
    and desktop interfaces.
  • You must have worked on and delivered large, complex projects facing consumers and
    internal customers alike. Be prepared to talk about these endeavours in great detail.
  • You ideally should have led a team of product designers and/or other creative
    professionals.

Key Experience Areas

  • You must be completely proficient with design tools such as Figma or Sketch.
  • You should have a clear understanding of usability, user-centred design, and web
    standards.
  •  You should be very comfortable with prototyping. Extremely high-fidelity prototyping
    using advanced tools like Origami Studio is a big advantage.
  • Working knowledge of Adobe’s Creative Cloud Suite, particularly Photoshop and
    Illustrator is advantageous.
  • Having the ability to delve into graphic design, motion graphics, animation, or video
    outside of product and UI design is a plus.
  • Ideally you will have some technical background or knowledge. Understanding how
    developers build the interfaces and the challenges they face is tremendously valuable
    when designing solutions. Having the ability to code in HTML or CSS is advantageous.
 
PERSONAL CHARACTERISTICS
You should:
  •  Lead by example and be prepared to do everything that you would ask your team to do.
  • Operate at different levels seamlessly. While this is a senior role that needs to operate
    strategically, you need to be able to dip directly into the details at the drop of a hat and
    provide direct assistance or contribution.
  • Be exceptionally well-organised. There are going to be a lot of moving parts to this role
    so you must bring method and structure to your approach.
  • Be extremely creative – this is a role that specifically designs experiences for players to
    have fun.
  • Be obsessed with details and optimisations. Creating amazing player experiences means
    scrutinising every detail to ensure that you’re constantly delivering the best possible
    solution. In a such a highly competitive industry, small details can make a big difference.
  • Take critical feedback well. A lot of different stakeholders are going to be looking at the
    designs and prototypes and providing their input – this is a critical part of the
    collaboration process. Knowing how to accept and act on feedback is vital to this role.
  • Discuss constructively and diplomatically. Having many different views means that we
    won’t always agree – but we need to focus on collaborating solutions that deliver optimal
    outcomes for our customers.
  • Be an expert communicator both visually and verbally. Your designs and prototypes
    should nearly speak for themselves; however, you still need to be able to walk different
    audiences through them in detail. For example, explaining them to stakeholders versus
    relaying the details to development.
  • Exude transparency, openness, and objectivity. We’re all here to build great things and
    need to collaborate effectively.
  • Thrive in a fast-paced environment and be able to work to very tight deadlines. We work
    to visualise things quickly and make decisions to push the business forward.

What we will give you in return:
 
  • Opportunities for both professional growth and personal development.
  • Taking part in creating studios as part of an award-winning iGaming business.
  • Truly international experience and collaboration possibilities with impactful results.

 

Required profile

Experience

Industry :
Computer Software / SaaS
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Team Leadership
  • Communication
  • Detail Oriented
  • Creativity

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