Offer summary

Qualifications:

Proven experience in the betting industry, specifically with Sportsbook products., 5+ years as a Head of Product or Lead Product Manager, preferably in B2B platforms., Strong data-driven mindset with experience in setting and managing product KPIs., Technical literacy with an understanding of architecture, API, DevOps, and CI/CD processes..

Key responsabilities:

Define and develop the Sportsbook product strategy in alignment with business goals.

Lead a cross-functional team of Product Owners, Business Analysts, and Designers.

Establish a structured product planning model and monitor task statuses in collaboration with technical teams.

Participate in client meetings to identify pain points and ensure solution customization for key partners.

Job description

Overview:

SOFTSWISS continues to expand the team and is looking for a Head of Product.

We are seeking an experienced and strategically minded Head of Product to lead the development and growth of our Sportsbook product. You will manage a cross-functional team (Product Owners, Business Analysts, Designers) and be responsible for the entire product lifecycle — from strategy to launch and optimization. A key focus will be on building a transparent and predictable product development system based on data and market expertise, with an emphasis on scalability, performance and partner satisfaction.

About Product:

SOFTSWISS Sportsbook Platform
A sports betting platform that allows you to operate a sports betting business online

Learn More

Key responsibilities:

Product Strategy and Planning
- Define and develop the Sportsbook product strategy in close alignment with business goals
- Establish a structured product planning model (roadmap, quarterly planning, discovery backlog)
- Manage the product portfolio, prioritizing features and initiatives based on value vs. effort
- Create a system to monitor the status of tasks and processes (in collaboration with delivery and engineering teams)
- Organize regular product reviews and product health sessions based on key metrics
Metrics, Analytics, and Quality Control
- Define and implement key product KPIs: retention, LTV, time-to-market, NPS, SLA for delivery, % of plan accuracy
- Analyze customer experience and feedback to make informed decisions about the roadmap
- Build a system for collecting data on product usage, partner engagement and activity
- Introduce team performance metrics: velocity, cycle time, release predictability
Team and Process Management
- Lead a team of Product Owners, Business Analysts and Designers. Maintain a high level of discipline in planning and team focus
- Maintain a high level of discipline in planning and team focus
- Set up discovery and delivery processes together with technical teams
- Collaborate with other product verticals and centers of excellence within the company
- Actively participate in team growth, employee motivation, recognition and all people management processes
Partner and Cross-Functional Team Management
- Gather, structure and digitize requirements from partners and internal teams
- Participate in client meetings to identify pain points and market opportunities
- Ensure solution customization for key partners’ needs without compromising the core product
- Work closely with the marketing, support, sales and legal compliance departments

Requirements:

English and Russian (at least upper-intermediate, both written and oral)
Proven experience in the betting industry (Sportsbook)
Experience with B2B platforms (B2C experience is a plus)
5+ years as a Head of Product or Lead Product Manager
Strong ability to build and maintain a clear planning and progress control system
Deep understanding of Sportsbook mechanics: odds, margin, risk, feeds, bet slip, live and pre-match markets
Experience in launching and maintaining complex B2B products
Technical literacy, understanding of architecture, API, DevOps and CI/CD processes
Strong data-driven mindset with experience in setting and managing product KPIs
Ability to establish effective processes where the roadmap aligns with delivery

Nice to have:

Experience working with regulated markets
Understanding of multi-brand and multi-jurisdictional solutions
Product discovery skills, including conducting customer interviews and analyzing user journeys
Ability to balance between customization and core product development

What we offer:

Full-time remote work opportunities and flexible working hours
Comprehensive Mental Health Programme
Private insurance
Sports program compensation
Free online English lessons
An additional 1 Day off per calendar year
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events

About us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.