Senior Business Insights Analyst- Market Expansion

WOW! is currently hiring a Sr Business Insights Analyst!

For work from home positions, employees can sit in one of the following states:  AL, AZ, CO, FL, GA, IL, IN, MI, OH, SC, TN and TX.  Please only apply if you can live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift.

The Senior Business Insights Analyst will be required to compile and analyze large amounts of data from multiple sources to extract trends and present findings to the market expansion organization. The role will also need to effectively communicate concise findings and recommendations to various levels of WOW’s leadership. The Analyst will work on creating standardized reporting, forecasts, risk assessments, and construction pacing reports, that will help improve operational results and track spending. The analyst may also be required to develop requirements and facilitate the onboarding of new enterprise tools.

Let us tell you about the perks!

• Be part of a company whose core values include respect, integrity, spirit of service, and accountability!

• Salary Range: $95,000 - $105,000/year depending on experience

• Annual merit increases and annual bonus plan available – recruiter will share more!

• We are currently offering a $5,000 restricted stock grant!

• Medical, dental, and vision insurance, and 401k with a company match

• Paid time off, paid holidays, and tuition reimbursement.

• Significant discounts on broadband packages for employees residing in our service areas.

What You'll be doing:

Include but are not limited to the following:

• Responsible for providing data analysis for the market expansion organization by utilizing structured and unstructured data across different systems and platforms

• Uses various data manipulation techniques to clean and merge data to deliver executive level reporting, advanced analyses, actionable recommendations and meaningful insights

• Assists with creating standardized recurring reporting to track adherence to budget, and forecast construction activity

• Creates polished PowerPoints or Dashboards to inform different audiences of insights uncovered through data analysis

• Works with construction teams to compile and review month-end accruals associated with market expansion capital expenses

• Reviews month-end capital expense actuals vs budget categories and presents findings to the team

• Maintains data integrity between systems and works cross-functionally with various systems, finance, and construction teams on data governance and process adherence

• Other duties as assigned

What YOU need is:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Minimum Required Education and Experience

• Bachelor’s degree in Business Administration or related field from four-year college or university or equivalent combination of education and experience

• 4 years of work experience in with a focus in analytics, financial analysis, or reporting strongly desired

Skills and Abilities to be Successful in this Role

• Knowledge of broadband service provider industry operations and associated metrics is strongly preferred

• Advanced Excel experience required (Lookups, Pivot Tables, Calculated Fields, PowerQuery)

• Previous experience with NetSuite, SmartSheet, SiteTracker, Salesforce or Tableau a plus

• Excellent communication skills: must be able to convey technical and financial information to non-technical and non-financial team members, and work effectively with business managers and diverse cross-functional groups

• Must be able to use technical/financial knowledge in conjunction with operations knowledge to analyze situations and recommend appropriate solutions

• Experience with data storytelling and developing executive level presentations that identify business trends, operational successes and opportunities based on transactional data

• Willingness to learn in-depth knowledge of construction operations team to effectively define financial and operational metrics

• Must be self-directed, organized, and detail oriented as well as have the ability to multitask and work effectively in a fast-paced environment

• Ability to accommodate change and adapt accordingly

Physical Demands/Working Conditions: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• regularly required to talk and hear

• required to use hands to type, handle objects and paperwork

• required to use close vision and be able to focus

• Ability to travel on occasion

Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran