GoHighLevel CRM Technical Specialist

This is a remote position.

Role Name: Go High Level CRM Technical Specialist

Schedule:

• 40 hours per week (9-hour day with 1-hour unpaid break)
  
• Schedule aligned to cover US West Coast afternoon hours and Australian morning hours 6am to 3pm 
  

Client Timezone: AEST

Client Overview

Join a rapidly expanding, innovative fitness enterprise that’s revolutionizing the gym industry across multiple international markets. With 60+ locations and 150+ new territories in development, this dynamic organization is leading the charge in modernizing fitness facility operations through digital transformation. Their explosive growth trajectory and commitment to technological advancement create an exciting environment for professionals looking to make a significant impact in the fitness industry’s digital future.

Job Description

As our Go High Level CRM Technical Specialist, you’ll be at the intersection of technical support and strategic implementation, playing a crucial role in our global digital transformation initiative. This position offers unique exposure to international markets while allowing you to directly impact the success of our expanding network of fitness facilities. You’ll work with a modern tech stack, implement innovative solutions, and help shape the future of our digital operations across multiple continents. This role offers significant growth potential as our organization continues its rapid expansion, with opportunities to influence and optimize processes that will scale across hundreds of locations.

Responsibilities

• Serve as the primary technical support specialist for our Go High Level CRM platform, supporting 60+ locations across multiple international markets
  
• Provide real-time troubleshooting and technical assistance through our chat support system
  
• Design and implement automated workflows that streamline operations across our global network
  
• Develop and optimize CRM processes that scale effectively with our rapid growth
  
• Collaborate with HQ to implement strategic digital initiatives and automation solutions
  
• Advise on best practices for CRM configuration and usage across the organization
  
• Support the successful onboarding and technical integration of new franchise locations
  
• Contribute to broader digital initiatives including website optimization and SEO projects as needed
  

Requirements

• Proven expertise with Go High Level CRM platform and its technical capabilities
  
• Strong problem-solving skills with the ability to troubleshoot complex technical issues
  
• Experience implementing and optimizing automated workflows in CRM systems
  
• Excellent English communication skills, both written and verbal
  
• Demonstrated ability to work independently in a remote environment
  
• Experience supporting multiple time zones and international markets preferred
  
• Background in franchise or multi-location business environments is a plus
  
• Ability to work adjusted hours covering US West Coast and Australian business hours
  
• Self-motivated with strong organization and time management skills
  
• Passion for fitness industry and technology innovation preferred
  

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job