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Operations Experience Coordinator

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong organizational and multitasking skills are essential., Experience in booking management and customer relationship management (CRM) is preferred., Excellent communication skills to coordinate with field teams and clients., A background in hospitality or operations management is advantageous..

Key responsabilities:

  • Manage day-to-day booking tasks and ensure successful execution of itineraries.
  • Arrange and oversee arrival and departure transfers, coordinating with the field team.
  • Handle purchase orders and track deliveries related to bookings.
  • Provide administrative support for booking management and perform tasks as assigned by the Director.

LVH Global - Five-Star Full Service Luxury Vacation Homes logo
LVH Global - Five-Star Full Service Luxury Vacation Homes Hospitality: Hotels, Restaurants & Leisure Scaleup https://lvhglobal.com/
51 - 200 Employees
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Job description

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences.  LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.

Under general supervision, the Operations Experience Coordinator will provide direct support to the Director of Operations Experience and perform related work as required. 

Essential Functions:

  • Managing day-to-day booking tasks and making sure the planned itineraries are executed successfully. 

  • Arrange and manage arrival and departure transfers, checking up with the field team to make sure everything is done as planned, 

  • Make purchase orders for the entire booking (except home items within home standards), track deliveries, and coordinate puck-ups with the field team.

  • Responsible for the entire booking administration and CRM management.

  • Performing other tasks assigned by the Director of Operations Experience.

Compensation:

  • Competitive base salary

  • Biannual Bonus tied to performance

  • 20 Days of Paid Time Off

  • 5 Days of Paid Sick Leave

  • 6 Days of Paid Holidays

  • Work Equipment Stipend

  • Private Health Insurance

  • Maternity Leave Bonus

Required profile

Experience

Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Teamwork
  • Communication
  • Problem Solving

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