Offer summary

Qualifications:

A degree in business, computer science, or a related field, or equivalent work experience., 3+ years of experience as a Solutions Engineer or in a similar technical role at a SaaS organization., Strong understanding of SaaS-based software, HTML, JavaScript, and APIs., Excellent verbal and written communication skills, with a focus on explaining technical concepts to non-technical stakeholders..

Key responsabilities:

Master and demonstrate the Safety Management software to customers through presentations.

Assess customer needs and collaborate with sales teams to create proposals and respond to inquiries.

Work with cross-functional teams to develop Statements of Understanding and Scope of Work for client deliveries.

Build strong relationships with clients and represent the company at industry events and tradeshows.

Job description

As a Sales Solutions Engineer, you'll be an essential part of our sales process, acting as a key technical advisor to customers and working closely with the sales team to drive new business and support existing accounts. Your role will be pivotal in presenting our SaaS-based solutions, ensuring they align with our clients' needs, and guiding them through the technology evaluation process.

Key responsibilities include:

Technical Expertise & Product Demonstration: Master our Safety Management software and effectively demonstrate its value to both new and existing customers through online and in-person presentations.
Pre-Sales Support: Assess customer needs, respond to inquiries, and provide product/service insights. Collaborate with sales teams to assist in creating proposals, RFPs, and RFIs.
Solution Design: Work closely with cross-functional teams (Implementation, Product Management, Operations) to develop Statements of Understanding (SOU) and Scope of Work (SOW) for complex client deliveries.
Sales Enablement & Coaching: Provide ongoing coaching to the sales team, enhancing their technical acumen and product knowledge.
Client Engagement & Relationship Building: Build strong, long-lasting relationships with senior executives and key stakeholders, explaining complex technical solutions in an easy-to-understand manner.
Industry Representation: Represent the company at industry events, tradeshows, and public speaking engagements, sharing insights on relevant topics.
Technical Support: Assist with minor development tasks (HTML/JavaScript) and provide technical guidance throughout the sales process.

Requirements

We’re looking for a Sales Solutions Engineer with a solid SaaS background who enjoys solving technical challenges and working closely with clients. While experience in the EHS/QMS industry is a plus, we’re open to candidates with a proven track record in SaaS and technical sales.

Key qualifications include:

Educational Background: A degree in business, computer science, or a related field, or equivalent work experience.
SaaS Experience: 3+ years of experience as a Solutions Engineer, Pre-Sales Engineer, or in a similar technical role at a SaaS organization.
Industry Experience (a plus): Familiarity with the EHS/QMS software space or Chemical Management (SDS) software would be an advantage, but it’s not a requirement.
Technical Proficiency: Strong understanding of SaaS-based software, HTML, JavaScript, APIs, data exchange methods (API/FTP), and web technologies.
Communication & Presentation Skills: Excellent verbal and written communication skills, with the ability to clearly explain complex technical concepts to non-technical stakeholders.
Problem-Solving & Critical Thinking: Strong ability to analyze client requirements, identify challenges, and collaboratively design solutions.
Client-Facing Experience: Comfortable working directly with customers, from technical demonstrations to solution design and post-sale support.

Benefits

Learning & Development: Access continuous training and certification opportunities to enhance your technical and sales expertise.

Work-Life Balance: Enjoy flexible work hours with remote options to maintain a healthy balance.
Generous Time Off: Recharge with a flexible vacation policy that supports your personal time.
Retirement Savings: Save for the future with a company-matching 401(k) program.
Collaborative Culture: Thrive in a supportive, team-oriented environment that values your contributions.
Industry Exposure: Attend events and network with industry leaders to stay at the forefront of EHS and QMS trends.
Technical Development: Expand your SaaS skills and become a key technical advisor in the EHS/QMS space.
Performance Rewards: Benefit from competitive compensation and performance-based incentives.
Health & Wellness: Comprehensive health benefits including medical, dental, and vision coverage.