About Smart Protection
Smart Protection is a leading global brand, product, and content protection company, famed for driving online sales and safeguarding the reputation of businesses of all shapes and sizes.
Our focus is on raising awareness about the risks which exist and emerge throughout digital channels.
We're supporting brand owners, resellers, and content providers around the world, giving them visibility of the digital ecosystem, whilst delivering valuable insights which allow for smarter business decisions.
Our pillars: Protection, Technology, People and Innovation.
Do you want to join us?
The role
You will be part of the Data Analysts team: helping to provide our customers the best experience by analyzing and enhancing the data our technology offers. Your mission will be to audit the service we bring to our customers and guarantee that it is of the utmost quality and exceeds expectations. Guided by your Manager, you will analyze data from multiple sources on the internet (Marketplaces, Social Media, Google...), helping make the Internet a safer place.
What will you do?
Analyze and validate data sets
Maintain standards for data reliability.
Execute service quality improvement activities
Work with other departments in order to improve the customer experience.
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