SAP FICO Consultant

Description

Our client is a global technology consulting and digital solutions company helping more than 750 clients succeed in a converging world. They go the extra mile for their clients and accelerate their digital transformation with the Mosaic platform enabling their mobile, social, analytics, IoT, and cloud journeys. 

Our client is a USD 3.4 billion company with 90,000+ professionals across five continents, helping global customers with innovative solutions. 

The Group operates in the key industries that drive economic growth, enjoying a leadership position in the construction industry, financial industry, and technology.

We are currently searching for an SAP FICO Consultant:

Responsibilities:

• Provide assistance to customers in the ongoing application support of their SAP solution.
• Support globally without regional barriers on defect resolution and incident release management in a multi-vendor and multi-geography environment for ECC and its satellite systems.
• Coordinate with offshore teams and users to resolve tickets and system issues.
• Work on implementation projects based on new opportunities.
• Understand different severities and priorities based on issue level.
• Adhere to SLAs and coordinate with the support team to expedite ticket resolution.
• Coordinate with business users and support teams effectively.
• Perform incident management, including ticket analysis and resolution per defined scope and SLAs.
• Fulfill service requests, ensuring smooth operations and timely implementations.
• Conduct problem management by performing root cause analysis and resolving recurring issues.
• Manage change requests, including scope definition, validation, planning, deployment, and documentation.
• Conduct proactive monitoring of interfaces and batch jobs, categorizing alerts and taking corrective actions.
• Provide continuous improvement services, optimizing operational costs and identifying automation opportunities.
• Engage with SAP Product Support as needed.
• Act as a liaison between technical teams and other stakeholders for issue resolution.
• Provide overall feedback to the Production Support Manager.
• Monitor KPIs, report issues, and recommend improvement solutions.
• Mentor junior team members, preparing them for support activities.
• Ensure achievement of client-expected business results.

Requirements:

• Bachelor's degree in Engineering from a recognized institution.
• At least 8 years of functional experience in the finance domain.
• Hands-on SAP FICO configuration experience, particularly in Controlling, Cost Centre Accounting, Profit Centre Accounting, Product Costing, Profitability Analysis, Project System, Results Analysis, Unsettled Costs, Month-End Close, and Overhead Assessment & Settlement.
• Experience with one full lifecycle SAP implementation (preferred).
• Minimum 6 years of experience supporting SAP ERP in large client engagements.
• Strong knowledge of key integration points between SAP modules.
• Understanding of client business environments mapped to SAP ERP.
• Strong consulting skills and business process knowledge.

Desired:

• Experience in multi-vendor, multi-geography SAP ERP support.
• Ability to analyze problems and provide clear recommendations.
• Strong collaboration and coordination skills.

Languages:

• Advanced Oral English.
• Native Spanish.

Notes:

• Hybrid in Monterrey.

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