Senior Quality Assurance Engineer (Salesforce, Copado) - Remote

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.  

Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Quality Assurance Engineer who will be a key driver to make this happen.

Responsibilities: 

• Providing testing and analysis of complex systems to ensure systems are compliant with requirements and can perform well in production
• Independently developing performance, functional, behavioral, API, and 508 (any as needed) test scripts using applicable tools, create test scenarios and execute tests
• Analyzing test results, identifying performance root issues, and writing test reports to recommend improvements to the system
• Coordinating with other testers and developers to resolve test problems and ensure customer satisfaction
• Attending requirements gathering meetings to better understand business needs, functional and system requirements and ensuring all development meets criteria
• Focusing on end-to-end test automation pipeline health and overall quality of the overall program
• Producing detailed testing documents, including test plans, test cases, test data, and test scripts to automate and rapidly perform testing iteratively
• Developing testing status reporting tools and methods that will allow stakeholders at various levels to quickly assess the system status of their focused area and drill down to get details as needed
• Leading and taking ownership of automated testing processes and implementing them; contributing to the design and maintenance of the test automation framework.
• Promoting and enforcing an automation-first approach to reduce manual configurations within the platform
• Developing high quality automation test engineering best practices, test strategy and principles.
• Providing regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments
• Driving delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity
• Other duties as assigned

Professional Skills: 

• Experience in test automation on the Salesforce platform using Copado Robotic Testing
• Strong knowledge and experience in software development in an agile environment

Minimum Qualifications: 

• Bachelor’s degree (preferably in Computer Science, Information Systems, Engineering, Business, or other related technical discipline)
• 7+ years of hands-on testing experience
• Candidate must be able to obtain and maintain a Public Trust clearance
• Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US
• Must have lived in the US 3 full years out of the last 5 years

Preferred Qualifications: 

• 5+ years of test automation experience on Salesforce Platform using Copado Robotic Testing
• 4+ years of test experience on data-centric application and systems; experience creating test data for healthcare datasets such as provider, beneficiary/patient, quality measures and claims data; experience testing APIs; experience conducting User Acceptance Testing with users, collecting inputs from users, and supporting users with potential workaround
• Experience with Atlassian Jira/Confluence
• Experience working on large integration systems and executing large-scale projects with large data sets from conception through implementation.
• Experience with the Centers for Medicare and Medicaid Services (CMS) and/or Medicaid CHIP data

Job Location:

This position requires that the job be performed in the United States.  If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.