AVP, Risk Management Technical Specialization - Commercial and E&S/Specialty

Key Responsibilities:   

• Development and execution the strategic vision for industry specialization across current and future practices. Develop a 3–5-year strategic road maps for each industry where the goals align with the overall CL, E & S/S vision and helps support their business goals. Enhance technical expertise to become industry leading in risk management across the insurance marketplace.  
• Drive development of industry practice consultative services for all our commercial accounts with the objective of loss avoidance, risk improvement and customer satisfaction. Supports technical development of partners (UW, Client Services, Claims, Marketing) through partnering with Staff UW, Industry Practices, COE and others. 
• Drive innovation through new technologies and methodologies by understanding market trends and broker needs. 
• Create industry survey ordering guidelines with the help of Industry Practice Leaders, and Staff Underwriting that increased impact while as well as efficiencies. 
• Conducts market analysis and research, evaluates industry trends and competitor capabilities which drives continuous improvement excellence. Develops thought leadership content through industry speaking engagements, podcasts and social media platforms.  
• Develop a robust learning and development plan through coordination of industry technical leaders, LOB leaders with input from the field risk management and underwriting organizations. 
• Partners with leadership, underwriting and other internal departments across the CL, E & S and Specialty organization to develop and monitor technical expertise and specialization to meet and exceed their needs.  
• Lead a team of industry technical experts to build out the specialization across Risk Management's Field & Client Services organization to be seen as industry leaders in areas such as Construction, Manufacturing, Real Estate/Accommodations/Food, and Human Services/Sr. Living and Non-profit.   
• Create learning paths for all areas of specialization through blending technical leaders’ expertise, Risk Management’s Learning & Development, PC Learning & Development and others that are module based and scalable. Develop training modules covering industry-specific topics (e.g., product liability for manufacturing, fall protection for construction), deliver training sessions, assess training effectiveness and adjust as needed.  
• Engage in feedback process to Improve alignment with Underwriting, Staff Underwriting, Claims, Reserving, Pricing, Modeling, IT, and Operations. Foster cross-functional collaboration, establishes regular feedback sessions with relevant departments, share insights, challenges, and opportunities and creates solutions to enhance overall performance. 
• Oversees associate management including performance management, engagement, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement, and corrective actions for direct and possibly indirect reports.  

May perform other responsibilities as assigned.   

Reporting Relationships:  Reports to Sr. AVP, Risk Management, CL/ESS and will lead a team of 8-10 Technical Directors 

Typical Skills and Experiences:   

Education:  Undergraduate studies preferably in risk management or a related field, graduate studies preferred. 

License/Certification/Designation: CPCU, CSP, ARM or other industry designations preferred.        

Experience:  Typically, 15+ years of commercial risk management and/or other related experience to include extensive technical understanding of specific lines of business and at least 5+ years of management experience. 

Knowledge, Abilities and Skills:   

Comprehensive knowledge and mastery of industry strategy including risk management, underwriting, operations, and finance. Strong risk management, insurance industry segments and overall business acumen.  Demonstrated competency in strategic and organizational agility and managing a vision and purpose.  Has strong problem-solving skills and proven record of strong decision quality. Strong analytical skills and aptitude for financial evaluation of business performance.  Ability to collaborate and build strong relationships across the organization. Can influence how we drive results, deal with ambiguity, and communicate effectively at all levels in the organization.  Strong self-starter who is innovative with initiative. Proven track record of setting goals and delivering results. Extensive risk management expertise with the ability to integrate knowledge across product lines and segments. Advanced level of technical and industry expertise. Knowledge of commercial property & casualty products; insurance operations; finance concepts; regulatory environment; reinsurance; account management; analyzing and problem solving; decision making, building relationships; courage; innovation; communicating effectively, engaging and motivating people; negotiation; influencing others; focusing on service; managing and improving processes; executing well; planning and organizing work. 

Other criteria, including leadership skills, competencies and experiences may take precedence.  

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.