Offer summary

Qualifications:

Strong communication skills to effectively teach customers about the product., Tech-savvy with a passion for technology and innovation in the construction industry., Ability to work in a fast-paced startup environment and demonstrate a strong work ethic., Experience in customer success or onboarding roles is a plus..

Key responsabilities:

Onboard and implement the product for new customers to ensure satisfaction.

Proactively assist customers in deriving maximum value from the product.

Gather and relay customer feedback to the engineering team for product improvements.

Conduct product demos and create customer case studies to showcase success stories.

Job description

Company Overview
Construction is one of the largest industries in the US, but it is also one of the least technologically innovative spaces. Every year, construction firms spend over $60B on teams who create cost estimates for bids. Conducting fast and accurate cost estimates is a massive pain point because of the tedious nature of takeoffs (measuring & counting materials needed from the drawings).

Bobyard automates the construction takeoff process with CV and NLP models to make cost estimates 10x faster while eliminating mistakes. We are a lean startup backed by some of the best VCs in the world: Primary and Pear. Almost all of the work lies ahead of us. We are excited to create next-gen software for the built world!

Position Overview
We have more than doubled revenue each month for the past few months. This means that we are closing more customers than we can fit onboarding sessions for on our calendars.

Your job is simple: make sure the customers love our product.

Help them onboard & implement
Proactively help customers get more value
Relay feedback to the engineering team
Help with product demos/customer case studies

Desired Attributes

Tech-savvy and great communication: we build the most technical product in the industry, you need to be able to teach our customers how to use it
Passion and work ethic: startups are not easy, this is not a cushy job at Google
Willing to do whatever it takes to win.

Benefits

Competitive salary (target $70k - $90k base, 75% of total comp), commission (25% of total comp), and equity options
Opportunity to collaborate with a dynamic, driven team
Build a massive company

This is a full-time & in-person role in SF. We have a product that blows people’s minds and a monster sales team in a massive industry eager to incorporate AI. You will be the primary person doing CS in the company, we will all depend on you.

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