Offer summary

Qualifications:

Proven experience as a Contact Center Developer with expertise in Twilio., Strong knowledge of Twilio APIs and services., Experience with Microsoft Teams and Azure Communications Services is a plus., Excellent problem-solving skills and strong communication abilities..

Key responsabilities:

Design, develop, and maintain contact center solutions using Twilio.

Integrate Twilio with other platforms, including Microsoft Teams and Azure Communications Services.

Collaborate with cross-functional teams to ensure seamless integration and functionality.

Troubleshoot and resolve issues related to contact center solutions.

Job description

Description

AmeriSave is a leading company in the financial services industry, dedicated to providing exceptional customer experiences through innovative technology solutions. AmeriSave has set the standard in online mortgage lending with over $130 billion in funded loan volume. Our mission is to deliver beneficial, responsible lending solutions with unwavering integrity, dedication and excellence.

Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they’re celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers.

At AmeriSave, we're one team with one shared dream - to be the best. Let’s redefine excellence together!

What we’re looking for:

We are seeking an experienced Contact Center Developer with a strong background in Twilio to design, develop, and maintain our contact center solutions. The ideal candidate will have a deep understanding of Twilio's APIs and services. Experience with Microsoft Teams and Azure Communications Services is a plus.

This is a remote opportunity to work from home.

What You’ll Do:

Design, develop, and maintain contact center solutions using Twilio.
Integrate Twilio with other platforms, including Microsoft Teams and Azure Communications Services.
Collaborate with cross-functional teams to ensure seamless integration and functionality.
Troubleshoot and resolve issues related to contact center solutions.
Stay up-to-date with the latest industry trends and technologies.

What You’ll Need:

Proven experience as a Contact Center Developer with expertise in Twilio.
Strong knowledge of Twilio APIs and services.
Experience with Microsoft Teams and Azure Communications Services is a plus.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.
Ability to work independently and as part of a team.

Benefits:

· 401(k)

· Dental insurance

· Disability insurance

· Employee discounts

· Health insurance

· Life insurance

· Paid time off

· 12 paid holidays per year

· Paid training

· Referral program

· Vision insurance

Potential Supplemental pay types:

· Bonus

· Referral bonuses

AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Consumer Privacy Act Disclosure Acknowledgment

Employment Applicants, New Hires, and Employees Residing in California

AmeriSave Mortgage Corporation’s Privacy Policy Statement (“Policy”) can be reviewed here: www.amerisave.com/privacy-policy

AmeriSave Mortgage Corporation’s California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: https://www.amerisave.com/ccpa-recruitment-disclosure/

When AmeriSave’s Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.

Required profile