Offer summary

Qualifications:

1-2 years of experience in administrative, operations, or data entry roles, preferably in real estate or lending., Strong attention to detail and excellent organizational skills are essential., Fluent in English with strong written and verbal communication skills., Tech-savvy with proficiency in tools like Google Workspace, Excel, and Dropbox..

Key responsabilities:

Support loan processing and underwriting teams by collecting necessary documents.

Engage with clients through phone, email, and SMS to gather documentation.

Review and organize incoming documents for accuracy and completeness.

Assist with data entry and maintain organized digital filing systems.

Job description

Loan Operations Specialist
Location: LatAm, Honduras preferred
Salary: $2000, up to $2300 for well qualified
Hours : 9am to 5pm EST, flexible

New Silver is a fintech company with a mission - helping to improve local communities by providing fast, convenient and flexible capital to real estate investors. We use data and technology to provide our clients with fast approvals and certainty of execution while maintaining high-touch customer service to wow them across the entirety of their journey.

Our growing company is globally located and fully remote. We are driven by our goal to be the fastest lender in the US, so we move quickly, but carefully. Innovation is the name of the game, and no idea is too out of the box for us because our motto is: Financing Outside The Box. Join our dynamic team from across the globe and help us lead the charge for real estate investors into the future!

Your Role:
We’re seeking a Loan Operations Specialist to help streamline our internal operations. This person will play a critical support role by assisting with document collection, client outreach, data entry and organization, as well as other administrative tasks across multiple departments. You’ll help ensure our loan files are complete and organized, deadlines are met, and internal processes flow smoothly.

Benefits:

Work from home, flexible hours
Fast paced startup environment, global team
Help real people succeed in business
Be a key member of a small team
Help real people succeed in business

Key Responsibilities:

Support the loan processing and underwriting teams with document collection
Reach out to clients via phone, email, SMS to help gather documents
Review and organize incoming documentation for accuracy and completeness
Assist with entering and updating loan and borrower information in internal systems
Perform general administrative tasks, such as creating folders, updating checklists, uploading documents and tracking files
Support the asset management team with loan servicing-related documentation and organization
Maintain accurate and organized digital filing systems
Track key dates, follow-ups, and escalate any delays or issues to the appropriate team member
Assist with special projects and ongoing process improvements

Qualifications:

1-2 years of administrative, operations, or data entry experience (preferably in real estate or lending)
Strong attention to detail and organizational skills
Comfortable working in a fast-paced environment with shifting priorities
C2 English with fluent conversational style
Strong communication skills (both written and verbal)
Tech-savvy with experience using tools like Google Workspace, Excel, Dropbox, or similar
Ability to work independently and collaboratively across teams