Offer summary

Qualifications:

High school diploma or equivalent required., Experience in customer service or the service industry preferred., Strong verbal and written communication skills., Ability to multitask and pay attention to detail..

Key responsabilities:

Assist guests with reservations in a courteous and professional manner.

Maintain high standards of service and hospitality at all times.

Maximize revenue through effective reservation management.

Follow Drury Hotels' policies and procedures for guest service.

Job description

Scheduled times would be between 5 am to 1230 am Central Time including weekends. Looking for full time team members in the Gainesville area.

Property Location:

Home Office - Remote, Florida 32399

YOU BELONG AT DRURY HOTELS.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonuses (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Forbes' Best Midsize Employers (2023)

Summary:

To assist our guests in a courteous and professional manner in all related functions of the Drury Hotels Reservation Center. To maintain a high standard of service and hospitality at all times and to maximize revenue.

Basic Qualifications:

Requires ability to take written and verbal direction. Requires ability to relate to the public and Drury team members in a warm, friendly, and professional manner by creating a hospitable environment. Requires attention to detail and ability to handle multiple tasks simultaneously and efficiently. Requires thorough knowledge of Drury Hotels’ policies and procedures for guest service. Requires ability to operate a computer. Requires ability to use the Drury Spirit Reservation Process as described.

Preferred or Required Qualifications: